Technical Program Manager

NTT DATA Services•Charlotte, NC

10d•$169,088 - $313,125•Hybrid

About The Position

NTT DATA is seeking a professional with technology programing manager expertise and senior business consulting experience who currently lives in Charlotte, NC, or Atlanta, GA, but has the desire and capability to travel to client offices to work with stakeholders in-person. With your Technology Program Manager expertise, you will be responsible for driving positive outcomes for strategic technology objectives through thought leadership, organizational design, management, execution and delivery. You will be responsible for providing oversight and accountability for technology projects and programs of varying sizes, including transformational initiatives, with a focus on risk identification and remediation. You will influence and lead large-scale change initiatives. You will also be responsible for program financials, resource management and allocation, portfolio health, and executive reporting. Due to your Senior Business Consultant capabilities, you understand client problems stated or implied, identify and recommend solutions to achieve business objectives. You also succinctly present solution proposals to existing and prospective clients.

Requirements

Experience with both Agile and Waterfall delivery methodologies
Proven track record of excellent project delivery, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
Partnership skills which are essential for interacting and communicating with key stakeholders at all levels to manage, inform and influence outcomes
Desire and ability to develop project and program deliverables with the ability to coach and develop high-performing project teams
Executive level verbal and written communication skills, ability to translate technical jargon into simplified and concise communications
Executive presence with exceptional articulation
Bachelor’s Degree, or equivalent work experience
10+ years of experience in technology delivery experience
5+ years of technology or business consulting
10+ years of Project Management experience in a technology environment
5+ years of Program Management experience in a technology environment
Initial ability to travel to client locations at least 50% of the time for project delivery work

Nice To Haves

Experience delivering project and programs in the Banking and Financial Services Industry
Demonstrated understanding of business and technology organization, resources, priorities, and needs
Experience implementing large and complex initiatives within a multi-vendor, matrixed organization
Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project)
Strong grasp of project management and technology development lifecycle

Responsibilities

Provide leadership to direct reports and oversee the strategy, planning and implementation of technology initiatives
Partner closely with technology leaders, business leaders and subject matter experts to develop program execution strategies, plans and timelines
Define, develop and implement an effective program operating model and governance framework to drive consistency of delivery across all workstreams
Build relationships and collaborate with key stakeholders to ensure delivery of commitments
Proactively monitor and address any risks or issues that could compromise on-time delivery, escalating as needed to minimize impacts
Facilitate and lead program meetings to solicit and provide status updates to key stakeholders, technology and business leadership
Create, execute and monitor program level communication, quality and change management strategies
Manage project deadlines, budgets, delivery and acceptance of program deliverables ensuring high quality
Adhere to client project management and technology delivery lifecycle processes, standards and guidelines
Document client problem statements and impacts to their business
Define complex business/technology solutions to address client needs
Create client presentations and proposals with clear storylines outlining recommendations and resolutions