Technical Program Group Manager, Fraud Technology

Citi • Irving, TX

2d • $144,480 - $216,720 • Hybrid

About The Position

Citi is hiring a Technical Program Group Manager for its Fraud Technology organization to lead high-impact programs that protect global fraud prevention platforms. The role aligns distributed engineering, data science, and risk teams to deliver secure, scalable fraud detection systems, combining technical program leadership with AI-driven tools to modernize planning, tracking, and delivery of critical technology initiatives.

The position leads end-to-end technology planning, execution, and delivery governance for enterprise fraud prevention initiatives. It turns complex, ambiguous architectural and delivery challenges into actionable roadmaps; guides trade-off decisions; manages dependencies and milestones across engineering squads and distributed platforms; and defines release-readiness criteria and cutover strategies for high-throughput, low-latency financial transaction systems. It also uses generative AI and automation to improve documentation, executive reporting, and delivery dashboards, and communicates program health, risks, and architectural trade-offs to senior leaders.

The role is based in Irving, Texas, and follows a hybrid schedule of three days in the office and two days remote each week. The listed full-time salary range is $144,480 to $216,720. Eligible employees may also receive incentive and retention awards and access benefits including medical, dental, and vision coverage; a 401(k); insurance; wellness programs; paid time off; and paid holidays. Citi also describes learning and development resources and wellbeing, financial planning, and family support programs.

Requirements

• At least 10 years of experience in technical program management, engineering delivery leadership, or related technology leadership roles managing large-scale enterprise initiatives.
• At least 2 years of experience supporting payments, fintech, fraud prevention, risk management, or other highly regulated technology environments.
• Experience coordinating cross-functional teams, managing dependencies, tracking critical-path milestones, and supporting vendor integrations in matrixed organizations.
• Working knowledge of Agile, Scrum, SAFe, or hybrid delivery frameworks.
• A PMP, PMI-ACP, CSM, SAFe, or comparable project/program management certification.
• Hands-on experience with Jira, Confluence, Jira Align, MS Project, and ServiceNow.
• Experience using AI-enabled productivity tools such as Copilot, LLMs, or enterprise AI platforms for reporting, documentation, meeting synthesis, and delivery management.
• Strong technical fluency in modern software architecture patterns, including microservices and distributed systems.
• Deep technical domain knowledge across software engineering disciplines, including microservices architecture, distributed API protocols, hybrid cloud and on-premise infrastructure, and resilient data layers.
• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Technology, or a related discipline.

Nice To Haves

• Master’s degree.

Responsibilities

• Lead end-to-end technology planning, execution, and delivery governance for enterprise fraud prevention initiatives.
• Decompose complex architectural and delivery challenges into structured, actionable execution roadmaps.
• Guide stakeholders and engineering squads through trade-off evaluations, balancing business priorities, customer experience, platform strategy, performance benchmarks, and long-term maintainability.
• Identify and resolve cross-program dependencies, technical bottlenecks, and architectural conflicts.
• Track program milestones, critical paths, and deliverable commitments across engineering squads and distributed platforms.
• Define release-readiness criteria and cutover strategies for high-throughput, low-latency financial transaction systems.
• Introduce generative AI and automation tools to streamline technical decision documentation, executive reporting, and delivery dashboards.
• Communicate program health, risks, and architectural trade-offs to senior technology and business leaders through presentations and briefings.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation and sick leave
• Paid holidays
• Learning and development resources
• Wellbeing, financial planning, and family support programs
• Potential discretionary and formulaic incentive and retention awards for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior