Technical Product Manager - Payments

Felix Technologies•San Francisco, CA

About The Position

Félix is seeking a hands-on Technical Product Manager to build and scale its next-generation payments platform. The platform supports money movement from customer funding through settlement with banking partners and powers multiple Félix products. The role combines technical depth, platform strategy, and hands-on execution, with responsibility for improving conversion, authorization rates, and unit economics. The Product Manager will own the payment orchestration layer and its ecosystem, including payment processors, banking and settlement partners, tokenization, reconciliation, and settlement. Working closely with Engineering and cross-functional partners, this role will build real-time systems and own business metrics such as authorization rate, processing cost, and GMV in a high-growth, ambiguous environment.

Requirements

At least 5 years of product management experience focused on payments, ideally in a fast-paced growth environment as a primary builder.
Technical fluency and resourcefulness, including the ability to work with engineering teams on API-based payments solutions.
Ability to run simple SQL queries and a clear understanding of data pipelines and system resilience, including timeouts, fallbacks, and service dependencies.
Deep understanding of the payments ecosystem, including orchestration, processors/PSPs, acquiring and banking partners, card networks, authorization and settlement flows, tokenization, and reconciliation; alternatively, a track record of rapidly acquiring deep domain knowledge in a new technical area.
Experience owning payment performance metrics and using them to drive product improvements.
Experience working with payment processors and payment orchestration.
Strong ownership and bias toward action, with comfort working hands-on rather than delegating.
Strong stakeholder management and communication skills with fraud, finance, compliance, executive teams, and external partners.
Passion for fintech and digital finance innovation.
Equivalent competencies in the listed areas will also be considered.

Nice To Haves

Familiarity with alternative payment rails, including ACH, BNPL, wallets, and stablecoins.

Responsibilities

Develop and own the payments roadmap with Product and Engineering leadership, creating a scalable orchestration platform for pay-ins, routing, and settlement.
Drive the evolution of the in-house payment orchestrator and rules engine, including intelligent processor routing, fallback and resilience logic, and balancing authorization rates, transaction costs, and reliability.
Own reconciliation and settlement health across processors and banking partners, working toward automation.
Analyze payment data and metrics; use SQL and dashboards to validate hypotheses and partner with Data Analysts and Engineers to improve conversion, acceptance, and authorization.
Partner with Engineering to design, build, and launch payment methods and integrations across cards, wallets, ACH, cash, processors, and settlement banks.
Collaborate with Engineering, Finance, and Operations to develop scalable solutions for reconciliation, treasury, revenue recognition, payment operations, and disputes.
Coordinate with Fraud to monitor fraud performance by payment method and provide data for fraud checkpoints.
Partner with Business Development on processor and banking partner negotiations.
Communicate payments strategy and impact to executive leadership and manage relationships with processors, acquiring and banking partners, and card networks.
Own payment performance metrics, including authorization rate, conversion, processing cost, and GMV, and use them to drive product improvements.