Technical Product Manager - Payments

Felix Technologies•Miami, FL

About The Position

Félix is seeking a hands-on, technically fluent Product Manager to lead the development and scaling of its next-generation payments platform. The platform handles money movement from customer funding through settlement with banking partners and supports multiple Félix products. The role combines technical depth, platform-level strategy, and a bias for action, with responsibility for improving conversion, authorization rates, processing costs, and GMV. The Product Manager will own the payment orchestration layer and related ecosystem, including processors, banking and settlement partners, tokenization, and reconciliation. Working closely with Engineering and cross-functional teams, this person will build real-time systems, lead payment integrations, and own critical business and payment performance metrics. The role is suited to a builder who takes extreme ownership in a high-growth, ambiguous environment.

Requirements

At least 5 years of product management experience focused on payments, ideally in a fast-paced growth environment as a primary builder.
Technical fluency and resourcefulness, including experience working with Engineering teams on API-based payment solutions.
Ability to run simple SQL queries and a clear understanding of data pipelines and system resilience, including timeouts, fallbacks, and service dependencies.
Deep understanding of the payments ecosystem—including orchestration, processors and PSPs, acquiring and banking partners, card networks, authorization and settlement flows, tokenization, and reconciliation—or a track record of quickly acquiring deep domain knowledge in a new technical area.
Experience owning payment performance metrics such as authorization rate, conversion, processing cost, and GMV, and using them to drive product improvements.
Experience working with payment processors and orchestration.
Strong ownership and bias toward action, with comfort working hands-on rather than delegating.
Strong stakeholder management and communication skills, especially with Fraud, Finance, Compliance, executive teams, and external partners.
Passion for fintech and digital finance innovation.
Equivalent competencies in the listed areas will also be considered.

Nice To Haves

Familiarity with alternative payment rails, including ACH, BNPL, wallets, and stablecoins.

Responsibilities

Develop and own the payments roadmap with Product and Engineering leadership, creating a scalable orchestration platform for pay-ins, routing, and settlement.
Drive the evolution of the in-house payment orchestrator and rules engine, including intelligent processor routing, fallback logic, and resilience.
Balance authorization rates, transaction costs, and reliability; own reconciliation and settlement health across processors and banking partners and drive automation.
Analyze payment metrics and data, use SQL to validate hypotheses, and partner with Data Analysts and Engineers to improve conversion, acceptance, and authorization.
Partner with Engineering to design, build, and launch payment methods and integrations across cards, wallets, ACH, cash, processors, and settlement banks.
Collaborate with Engineering, Finance, and Operations on scalable solutions involving reconciliation, treasury, revenue recognition, payment operations, and disputes.
Coordinate with Fraud to monitor performance by payment method and provide data for fraud checkpoints.
Partner with Business Development on processor and banking partner negotiations.
Communicate payments strategy and impact to executive leadership and manage relationships with processors, acquiring and banking partners, and card networks.