Technical Product Manager - Payments
About The Position
Félix is seeking a hands-on, technical Product Manager to lead the development and scaling of its next-generation payments platform. The platform will support money movement from customer funding through settlement with banking partners and power multiple Félix products. The role combines technical depth, platform-level product strategy, and a bias for action, with a focus on improving conversion, authorization rates, and unit economics. The Product Manager will own the payment orchestration layer and its ecosystem, including processors, banking and settlement partners, tokenization, and reconciliation. They will work closely with engineering to build real-time systems and own key business metrics such as authorization rate, processing cost, and GMV. The position calls for someone comfortable with extreme ownership in a high-growth, ambiguous environment.
Requirements
- At least 5 years of product management experience, focused on payments, ideally in a fast-paced growth environment as a primary builder.
- Technical fluency and resourcefulness, including experience working with engineering teams on API-based payment solutions, ability to run simple SQL queries, and understanding of data pipelines and system resilience.
- Deep understanding of the payments ecosystem, including orchestration, processors and PSPs, acquiring and banking partners, card networks, authorization and settlement flows, tokenization, and reconciliation; equivalent ability to rapidly acquire deep domain knowledge may be considered.
- Experience owning payment performance metrics such as authorization rate, conversion, processing cost, and GMV, and using them to drive product improvements.
- Strong ownership and bias toward action, with comfort working hands-on rather than delegating.
- Strong stakeholder management and communication skills, particularly with fraud, finance, compliance, executive teams, and external partners.
- Passion for fintech and digital finance innovation.
Nice To Haves
- Experience with payment processors and orchestration.
- Familiarity with alternative payment rails such as ACH, BNPL, wallets, and stablecoins.
Responsibilities
- Develop and own the payments product roadmap with Product and Engineering leadership, unifying processors, banking partners, and payment methods in a scalable orchestration platform for pay-ins, routing, and settlement.
- Drive the evolution of the in-house payment orchestrator and rules engine, including intelligent processor routing, fallback and resilience logic, and balancing authorization rates, transaction costs, and reliability.
- Own reconciliation and settlement health across processors and banking partners, driving automation.
- Own payment metrics and analyze data using dashboards and SQL to validate hypotheses and improve conversion, acceptance, and authorization.
- Partner with engineering to design, build, and launch payment methods and integrations across cards, wallets, ACH, cash, processors, and settlement banks.
- Collaborate with Engineering, Finance, and Operations on scalable solutions for reconciliation, treasury, revenue recognition, payment operations, and disputes.
- Coordinate with Fraud to monitor performance by payment method and provide data for fraud checkpoints.
- Partner with Business Development on processor and banking partner negotiations.
- Communicate payments strategy and impact to executive leadership and manage relationships with payment processors, acquiring and banking partners, and card networks.
Benefits
- Equity as a core component of total compensation.
- Health coverage and other benefits; details are provided by the recruiter.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
