Technical Product Manager - Payments

Felix Technologies•New York, NY

About The Position

Félix is seeking a hands-on, technically oriented Product Manager to build and scale its next-generation payments platform. The platform supports the movement of money from customer funding through settlement with banking partners and powers multiple Félix products. The role combines technical depth, platform strategy, and a bias for action, with responsibility for improving conversion, authorization rates, reliability, and unit economics. The Product Manager will own Félix’s payment orchestration layer and its ecosystem of processors, banking and settlement partners, tokenization, and reconciliation. Working closely with Engineering and other teams, this person will build and improve real-time payment systems and own business metrics including authorization rate, processing cost, and GMV. The position calls for a builder comfortable with substantial ownership in a high-growth, ambiguous environment. The role includes defining and executing the payments roadmap; evolving the in-house orchestrator and rules engine; improving routing, fallback, resilience, reconciliation, and settlement; analyzing payment data and running SQL queries; and launching payment methods and integrations across cards, wallets, ACH, cash, processors, and settlement banks. The Product Manager will collaborate with Product and Engineering leadership, Engineering, Data, Finance, Operations, Fraud, Business Development, executive leadership, processors, banking and acquiring partners, and card networks. Félix describes itself as a hyper-growth Series C company with more than $300 million in funding. The company emphasizes a meaningful mission, radical transparency, constructive feedback, team loyalty, and building sustainable value. The starting base salary for this role in New York typically ranges from $170,000 to $220,000 USD, tailored to experience and skills. Equity is part of total compensation; recruiters provide details about benefits, health coverage, equity structure, and total compensation during the first call. Félix is an equal opportunity employer.

Requirements

At least 5 years of product management experience focused on payments, ideally in a fast-paced growth environment as a primary builder.
Technical fluency and resourcefulness, including ability to work with engineering teams on API-based payment solutions.
Ability to run simple SQL queries and a clear understanding of data pipelines and system resilience, including timeouts, fallbacks, and service dependencies.
Deep understanding of the payments ecosystem, including orchestration, processors and PSPs, acquiring and banking partners, card networks, authorization and settlement flows, tokenization, and reconciliation; alternatively, a track record of rapidly acquiring deep domain knowledge in a new technical area.
Experience owning payment performance metrics such as authorization rate, conversion, processing cost, and GMV, and using them to drive product improvements.
Experience working with payment processors and payment orchestration.
Strong ownership and bias toward action, with comfort working hands-on rather than delegating.
Strong stakeholder management and communication skills, especially with Fraud, Finance, Compliance, executive teams, and external partners.
Passion for fintech and digital finance innovation.
Equivalent competencies may be considered.

Nice To Haves

Experience in a fast-paced growth environment as a primary builder.
Familiarity with alternative payment rails, including ACH, BNPL, wallets, and stablecoins.
Experience rapidly acquiring deep domain knowledge in a new technical area as an alternative to an existing deep understanding of the payments ecosystem.

Responsibilities

Develop and own the payments roadmap with Product and Engineering leadership, unifying processors, banking partners, and payment methods in a scalable orchestration platform for pay-ins, routing, and settlement.
Own the in-house payment orchestrator and rules engine, including intelligent processor routing, fallback logic, and resilience, balancing authorization rates, transaction costs, and reliability.
Own reconciliation and settlement health across processors and banking partners, working toward automation.
Analyze payment metrics and data, use SQL to validate hypotheses, and partner with Data Analysts and Engineers to improve conversion, acceptance, and authorization.
Partner with Engineering to design, build, and launch payment methods and integrations across cards, wallets, ACH, cash, processors, and settlement banks.
Collaborate with Engineering, Finance, and Operations on scalable solutions, including reconciliation, treasury, revenue recognition, payment operations, and disputes.
Coordinate with Fraud to monitor performance by payment method and provide data for fraud checkpoints.
Partner with Business Development on processor and banking partner negotiations.
Communicate payments strategy and impact to executive leadership and manage relationships with processors, acquiring and banking partners, and card networks.
Own payment performance metrics, including authorization rate, processing cost, and GMV, and use them to drive improvements.