Technical Product Management Specialist - Transactability

Cisco•Research Triangle Park, NC
•$97,300 - $133,300

About The Position

The Technical Product Management Specialist will support the evolution of Cisco’s transaction quoting, booking, and invoicing systems. The role leads the product backlog and influences the technical roadmap, serving as a strategic partner to customers and connecting business vision with technical execution. The goal is to keep systems scalable, automated, and user-centered while simplifying commerce and improving the experience for global sales teams and partners.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
  • At least 2 years of professional experience in product management, business analysis, or solution architecture in enterprise software.
  • Experience working in Agile or Scrum frameworks using tools such as Jira or Rally.
  • Technical expertise in enterprise commercial workflows, including pricing rules, order booking, and subscription management.
  • Hands-on experience developing end-to-end test strategies, designing test cases, and leading Business Acceptance Testing (BAT) or User Acceptance Testing (UAT) on commerce or ERP platforms.

Nice To Haves

  • Exceptional storytelling skills and ability to explain complex technical concepts to business customers.
  • Hands-on experience in the Quote-to-Cash domain.
  • Deep understanding of services lifecycle commercial models and subscription economies.
  • Experience applying machine learning or intelligent automation to streamline manual business processes.
  • Familiarity with API integration logic and communication between systems in a commerce ecosystem.

Responsibilities

  • Author technical specifications and acceptance criteria in Jira to guide development teams.
  • Lead and prioritize the product backlog based on business value, technical debt, and resource constraints.
  • Identify ordering bottlenecks and implement solutions that simplify commerce and reduce quote cycle times.
  • Lead discovery for new features and apply user-centered design principles to improve the user experience.
  • Collaborate with operations, legal, and finance customers to align configurations with revenue recognition and pricing governance.

Benefits

  • Medical, dental, and vision insurance, subject to plan eligibility.
  • 401(k) plan with Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Paid holidays and a floating holiday for non-exempt employees.
  • Birthday day off, year-end holiday shutdown, and paid personal wellness days.
  • Paid vacation or flexible vacation time off, depending on employee classification.
  • Paid sick time, with carryover of unused sick time subject to policy.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional paid volunteer days.
  • Annual bonuses for eligible non-sales employees.
  • Eligible employees may receive Cisco restricted stock unit grants.
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