Technical Partnerships & Integration Manager

Portnox•,

3d•Remote

About The Position

The Technical Partnerships & Integration Manager will help grow and manage the company’s ecosystem of technology partners, working at the intersection of business and engineering. The role scopes and launches integrations with partner platforms, serves as the primary day-to-day point of contact for partners, and ensures integrations create value for customers. This position is suited to someone early in their career with hands-on partnerships experience who is ready to take on more ownership. The manager will own a portfolio of partners, supported by Product and Engineering, and will have room to grow as the partner program expands. The position is full-time and remote.

Requirements

2–5 years of experience in partnerships, solutions engineering, integrations, technical account management, implementation, or a similar role at a software or SaaS company.
Strong written and verbal communication skills, including the ability to translate concepts and requirements for engineers and non-technical stakeholders.
Ability to manage multiple projects and relationships, stay organized, and meet deadlines.
Proactive problem-solving mindset and willingness to take ownership of outcomes.

Nice To Haves

Startup or scale-up experience.
Working knowledge of REST APIs, webhooks, OAuth, API keys, and common data formats such as JSON.
Comfort using Postman, cURL, or browser developer tools to test and debug API calls.
Familiarity with integration platforms such as Zapier, Workato, or MuleSoft, or with app marketplaces.
Experience with CRM and project management tools such as Salesforce, HubSpot, Jira, or Asana.
Background in security software.

Responsibilities

Manage day-to-day relationships with a portfolio of technology partners, build trust, communicate clearly, and resolve issues quickly.
Work with partners and internal teams to define integration requirements, document technical specifications, and guide integrations from kickoff through launch.
Coordinate with Product, Engineering, Sales, Marketing, and Customer Success to ensure integrations are prioritized, built, launched, and supported effectively.
Collaborate with Product and Engineering to create integration guides, API onboarding materials, and internal playbooks.
Monitor integration adoption, usage, and partner health metrics to identify opportunities and risks.
Help improve partner onboarding processes, certification steps, and partner tooling as the program scales.
Gather partner and customer insights and share them with the Product team to inform the integration roadmap.