Technical Lead L1(Contract)

Wipro • Minneapolis, MN

5d

About The Position

The Technical Lead L1 facilitates application solutions by developing and reviewing module-level code, creating replication patterns, performing root-cause analysis to identify recurring issues, and collaborating with internal and external stakeholders. The role aims to deliver stable, well-documented solutions that meet business objectives.

The position participates in requirements gathering and documentation across business processes, facilitates module-level solution design under the guidance of the Project Manager, reviews code and resolves technical queries, and collaborates with project managers throughout the software development lifecycle. It also troubleshoots recurring issues, modifies software to resolve errors or improve performance and compatibility, and supports implementation through configuration validation, application integration, dependency management, and preparation of user-training materials.

Requirements

• 5–8 years of experience.
• ServiceNow custom app development.

Responsibilities

• Gather and document requirements for specific modules, including linkages, dependencies, and required changes across business processes.
• Facilitate application solution design for a specific module under the guidance of the Project Manager, ensuring alignment with business requirements and technical standards.
• Review developed code, resolve team technical queries for the assigned module, and create consistent replication patterns aligned with project standards.
• Collaborate with project managers throughout all phases of the software development lifecycle.
• Perform root-cause analysis and troubleshoot recurring technical issues.
• Modify software code to resolve errors, adapt to new hardware and software, enhance performance, and upgrade interfaces.
• Collaborate with technical teams to validate configurations, facilitate integration of new applications, and address dependencies during deployment.
• Prepare user-training documents and related frameworks to support adoption of new applications and minimize transition risks.

Benefits

• Medical benefits options
• Dental benefits options
• Disability insurance
• Paid time off, inclusive of sick leave
• Other paid and unpaid leave options

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed