Technical Lead L1(Contract)

Wipro•Marysville, WA
•Onsite

About The Position

Wipro is hiring a Technical Lead L1 for Microsoft 365 and Exchange Online in Marysville, Ohio. The role involves managing a Microsoft 365 environment at L2, L3, and L4 levels, with a focus on Exchange servers, mail flow in Exchange and Microsoft 365 hybrid environments, and client communication. The position requires an onsite presence and the ability to manage customers effectively. The posting describes the role as a contract position and states an expected compensation range of $60,000 to $135,000; final compensation depends on factors including location, skills, and relevant experience. The role is eligible for Wipro's standard benefits, including medical and dental options, disability insurance, paid time off, and other paid and unpaid leave options.

Requirements

  • At least 8 years of overall experience, including 4 to 5 years managing a large-scale Microsoft 365 hybrid environment.
  • 5–8 years of experience, as separately stated in the posting.
  • Previous Microsoft 365 administration and troubleshooting experience.
  • Detailed working experience with mail flow in Exchange/Microsoft 365 hybrid environments.
  • Working experience with different types of Exchange/Microsoft 365 connectors.
  • Knowledge of Microsoft 365 mail filtering and hygiene solutions, Microsoft Exchange Edge Server, and Active Directory.
  • Understanding of SSO with Microsoft 365, including ADFS.
  • Knowledge of Microsoft Outlook, Microsoft Teams, and Outlook on the web (OWA).
  • Knowledge of mail archiving solutions and troubleshooting and configuration of anti-spam, SPF, DMARC, DKIM, and client connectivity.
  • Mandatory skills: DCTS, Wintel, and Consulting.

Nice To Haves

  • Master’s degree.
  • Microsoft certification.
  • Familiarity with Azure, Microsoft Hyper-V, Microsoft Exchange Edge Server administration, and TCP/IP, including operating systems and firewall configuration.

Responsibilities

  • Communicate directly with clients and manage customers effectively with an onsite presence.
  • Manage Microsoft 365 environments at L2, L3, and L4 levels.
  • Work with Exchange servers and their roles.
  • Handle mail flow in Exchange and Microsoft 365 hybrid environments.
  • Work with Exchange and Microsoft 365 connectors.
  • Administer or troubleshoot Microsoft 365 mail filtering and hygiene solutions, Exchange Edge Server, Active Directory, and related services.
  • Troubleshoot and configure mail archiving and anti-spam solutions.
  • Support SPF, DMARC, DKIM, and client connectivity.

Benefits

  • Medical benefits options
  • Dental benefits options
  • Disability insurance
  • Paid time off, inclusive of sick leave
  • Other paid and unpaid leave options
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