Technical Laboratory Assistant
About The Position
The Technical Laboratory Assistant performs phlebotomy and a variety of technical and clerical functions in the Laboratory based on the needs of the individual campus. The position performs routine laboratory procedures according to established laboratory guidelines and principles of human growth and development, using customer focus, teamwork, adaptability to change, problem solving, communication, and personal excellence. The work involves handling blood, tissue, fecal matter, sputum, urine, spinal fluid, and other body fluids, which may be contaminated with infectious diseases, including HIV and other blood-borne pathogens. The role emphasizes safety, quality, and efficiency as part of the organization's High Reliability Organization approach. Duties include phlebotomy and/or specimen processing, customer service, computer-related tasks, training, regulatory compliance, and maintaining required competencies and education. The job profile is an overview of responsibilities and duties, is not exhaustive, and may change at any time.
Requirements
- High school diploma or GED.
- Six months to one year of experience in phlebotomy and/or specimen processing.
- Customer service skills.
- Computer skills.
- Communication skills.
- Medical terminology knowledge.
- For associates working in a skilled nursing facility setting: an active driver's license and personal auto insurance.
Responsibilities
- Perform phlebotomy and/or specimen processing, depending on job location (70%).
- Adhere to safety and infection control practices.
- Provide customer service to clinicians and clients; communicate professionally by telephone with physician office staff, clinical staff, and laboratory associates.
- Communicate with patients and their families and use service recovery when necessary.
- Perform computer-related tasks, including work with LIS and e-Source (15%).
- Train new employees and students (5%).
- Adhere to regulatory requirements, including National Patient Safety Goals, CAP, OSHA, JCAHO, CMS, OSH, and Laboratory Policies and Procedures (5%).
- Maintain competencies and complete mandatory required education (ACE) (5%).
- Perform miscellaneous tasks as assigned.
- Focus on safety, quality, and efficiency when performing job duties.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
