Technical Laboratory Assistant

OhioHealth•Mansfield, OH

About The Position

The Technical Laboratory Assistant (TLA) performs phlebotomy and a variety of technical and clerical laboratory functions based on the needs of the individual campus. The role involves routine laboratory procedures performed according to established lab guidelines and principles of human growth and development, with an emphasis on customer focus, teamwork, adaptability, problem solving, communication, and personal excellence. The position handles blood, tissue, fecal matter, sputum, urine, spinal fluid, and other body fluids, which may be contaminated with infectious diseases, including HIV and other bloodborne pathogens. Responsibilities require a focus on safety, quality, and efficiency as part of a High Reliability Organization. The job profile is an overview of duties, is not exhaustive, and may change at any time.

Requirements

  • High school diploma or GED.
  • Six months to one year of experience in phlebotomy and/or specimen processing.
  • Customer service, computer, and communication skills.
  • Knowledge of medical terminology.
  • For associates working in a skilled nursing facility setting: an active driver's license and personal auto insurance are required.

Responsibilities

  • Perform phlebotomy and/or specimen processing, depending on job location (70%).
  • Follow safety and infection-control practices and provide customer service to clinicians and clients.
  • Communicate professionally by telephone with physician office staff, clinical staff, and laboratory associates; communicate with patients and families and use service recovery when necessary.
  • Complete associated computer-related tasks, such as LIS and e-Source work (15%).
  • Train new employees and students (5%).
  • Adhere to regulatory requirements, including National Patient Safety Goals, CAP, OSHA, JCAHO, CMS, OSH, and laboratory policies and procedures (5%).
  • Maintain competencies and complete mandatory required education (ACE); perform miscellaneous tasks as assigned (5%).
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