Technical Laboratory Assistant

OhioHealth•Pickerington, OH

About The Position

The Technical Laboratory Assistant performs phlebotomy and a variety of technical and clerical laboratory functions based on the needs of the individual campus. The role includes routine laboratory procedures following established guidelines and principles of human growth and development, with an emphasis on customer focus, teamwork, adaptability, problem solving, communication, and personal excellence. The position handles blood, tissue, fecal matter, sputum, urine, spinal fluid, and other body fluids, which may be contaminated with infectious diseases, including HIV and other bloodborne pathogens. Work includes phlebotomy and/or specimen processing, related computer tasks, training new employees and students, regulatory compliance, maintaining competencies, completing required education, and other assigned tasks. The role requires attention to safety, quality, and efficiency as part of a High Reliability Organization. The job profile is an overview of responsibilities and may change; it is not an exhaustive list.

Requirements

  • High school diploma or GED (or equivalent).
  • 6 months to 1 year of experience in phlebotomy and/or specimen processing.
  • Customer service skills.
  • Computer skills.
  • Communication skills.
  • Medical terminology knowledge.
  • For associates working in a skilled nursing facility setting: an active driver's license and personal auto insurance.

Responsibilities

  • Perform phlebotomy and/or specimen processing, depending on job location.
  • Adhere to safety and infection-control practices.
  • Provide customer service to clinicians and clients; communicate professionally by telephone with physician office staff, clinical staff, and laboratory associates.
  • Communicate with patients and their families and use service recovery where necessary.
  • Perform computer-related tasks, including use of LIS and e-Source.
  • Train new employees and students.
  • Adhere to regulatory requirements, including National Patient Safety Goals, CAP, OSHA, JCAHO, CMS, OSH, and laboratory policies and procedures.
  • Maintain competencies and complete mandatory required education (ACE).
  • Perform miscellaneous tasks as assigned.
  • Focus on safety, quality, and efficiency while performing job duties.
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