Technical Lab Specialist South Texas

UnitedHealth Group•Rio Grande City, TX

8h•Remote

About The Position

Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

Bachelor’s Degree in Health Science or Medical Laboratory Science or other related field
Certified or Registered Medical Technologist / Medical Laboratory Technician
2+ years of experience working in a clinical laboratory
Excellent communication skills
Ability to improve processes, promote excellence and demonstrate accuracy and thoroughness
Proficient with computer programs to complete job duties independently
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with others in a manner consistent with a customer service focus and application of positive language principles
Local and non-local travel as determined by the business
Driver’s license and access to reliable transportation

Nice To Haves

Master’s Degree in laboratory management or health science or laboratory science or other related field
Familiar with TJC standards for Waived Testing
Project Management skills/experience

Responsibilities

Analyze and interpret data input into laboratory section of Practice Health and Safety Assessments (PHSA) and develop action plans to mitigate issues in meeting standard
Develop and update operational instruction and guidance with CLIA application and renewal process for WellMed owned clinics and collaborate with acquisitions and integrations teams to align practices
Develop and update CLIA certificate management information, tracking resources for accurate and timely submission to meet regulatory standards and meet clinic needs
Monitor and assist with management of standard laboratory test menus for waived and moderately complex labs
Coordinate and co-facilitate laboratory committee to establish recommendations for new and existing laboratory equipment, POC testing and day to day practices
Develop and communicate key laboratory metrics between clinic leadership and corporate environment to ensure clear communication, oversight and support related to clinical laboratory practices
Develop and manage enterprise lab intranet site and ensure up to date relevant laboratory information and tools are available on the site
Establishes and engages in relations with vendors and assume business ownership when deemed applicable
Monitor contract agreements for laboratory equipment, supply and service related items
Collaborate with applicable entities to create standard lab documentation processes
Develop and manage processes for quality control, collect and review data through middle ware and other laboratory information systems. Partner with clinic leadership and lab staff on oversight of laboratory quality assurance programs
Collaborate with the P&P team to develop, provide input on recommendations and periodically review Laboratory related Policy and Procedures and Standard Operating Procedures (SOP)
Collaborate with clinic leadership and Education and Training team to create and deliver laboratory related training
Monitor on-going department implementation and/or decommissioning of laboratory equipment and supply efforts to identify challenges, risks, and defects
Prepares and edits correspondence, communications and presentations for leadership and/or end users. Assists with drafting departmental protocols, procedures, and guidance documentation
Works cross functionally as a key member of the electronic medical record optimization team, including enhancement of clinician and employee experience and ensuring regulatory and safety standards are met
Performs all other related duties as assigned