Technical Specialist - Corporate Lab

American Packaging Corporation•Rochester, NY

12h•Onsite

About The Position

The Technical Specialist is responsible for supporting all APC Centers of Excellence, Product Development, Sales, and Field Tech Service in detailed analysis of product samples. Primary responsibilities include administering and conducting all non-routine product testing, such as product structure breakdown analysis, compatibility testing, environmental and abuse exposure. The role also involves coordinating maintenance and calibration of analytical laboratory equipment, conducting product characterization studies and problem analysis, and managing laboratory consumables and supplies.

Requirements

Bachelor’s degree (B. A.) or equivalent from four-year college or university; with one to two years related experience and/or training; or equivalent combination of education and experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Proficiently operate a personal computer, copy machine, and fax machine
Maintain confidentiality with critical company product information
Effectively manage multiple projects/priorities
Meet required deadlines
Possess excellent organization skills
Effectively communicate with all internal and external customers
Proficiency with Microsoft Office Suite, Autosketch and Filemaker and general data base software

Responsibilities

Analyze samples submitted for analysis in an accurate and timely manner (Typically one week service)
Analyze samples submitted for structural breakdown
Maintain an archive of analyzed competitor structures
Administer and maintain efficient filing of analytical documentation, reviewing results with the Technical Manager or assigned Technical resource
Coordinate with other labs, within APC and external, to have testing completed or confirmed
Recommend / research new equipment acquisitions
Conduct periodic audits of lab equipment accuracy and repeatability
Obtain training and maintain skills in conducting and interpreting complex analytical tests- GC, FTIR, DSC, etc.
Support Production, Quality and Technical in the analysis of non-conforming and customer complaint product samples as needed
Conduct product compatibility, abuse resistance, failure analysis, and other tests and investigations in support of Field Service, Quality, and Technical
Review and hire potential Technical Intern candidates, ensure they receive proper training
Manage and review intern’s work
Write Standard Operating Procedures pertaining to analytical equipment
Uphold laboratory safety policy and implementation for corporate compliance
Maintain laboratory consumables and supplies (i.e.: PPE’s, glass ware, calibration standards, equipment accessories, chemicals, etc…)
Support and follow all plant Safety Rules, GMPs, and other procedural training requirements