Technical Lab Assistant: Phlebotomist Day Shift
About The Position
The Technical Lab Assistant (TLA) performs phlebotomy and a variety of technical and clerical laboratory functions according to the needs of the individual campus. The role carries out routine laboratory procedures in accordance with established guidelines and principles of human growth and development, emphasizing customer focus, teamwork, adaptability, problem solving, communication, and personal excellence. Depending on the job location, duties may focus on phlebotomy and/or specimen processing. The position handles blood, tissue, fecal matter, sputum, urine, spinal fluid, and other body fluids, which may be contaminated with infectious diseases, including HIV and other blood-borne pathogens. The role also includes computer-related tasks, training new employees and students, maintaining regulatory compliance and competencies, completing mandatory education, and performing miscellaneous assigned tasks. As part of a High Reliability Organization, the employee is expected to focus on safety, quality, and efficiency. The job profile is an overview of responsibilities and may change; it is not an exhaustive list.
Requirements
- High school diploma or GED (required).
- Six months to one year of experience in phlebotomy and/or specimen processing.
- Customer service skills.
- Computer skills.
- Communication skills.
- Medical terminology knowledge.
- For associates working in a skilled nursing facility setting: an active driver's license and personal auto insurance are required.
Responsibilities
- Perform phlebotomy and/or specimen processing, depending on job location, while following safety and infection-control practices.
- Provide customer service to clinicians and clients, communicating professionally by telephone with physician office staff, clinical staff, and laboratory associates.
- Communicate with patients and their families and use service recovery where necessary.
- Perform computer-related tasks, including work in LIS and e-Source.
- Train new employees and students.
- Adhere to regulatory requirements, including National Patient Safety Goals, CAP, OSHA, JCAHO, CMS, OSH, and laboratory policies and procedures.
- Maintain competencies and complete mandatory required education (ACE).
- Perform miscellaneous tasks as assigned.
- Focus on safety, quality, and efficiency when performing job duties.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
