Technical Implementation Specialist

KēSTA I.T. • Jackson, MS

3d • Remote

About The Position

KēSTA I.T. is seeking an advanced Technical Implementation Specialist specializing in Microsoft Intune and enterprise mobile device management (MDM). This hands-on, implementation- and project-oriented role will modernize and streamline the agency’s mobile device deployment and management. The work is cloud-based and focuses on Microsoft Azure/Entra and Intune for Apple and Android devices. It combines planning, configuration, and migration with ongoing support and troubleshooting. The specialist will collaborate with agency IT staff, align the environment with state, federal, and agency security standards, and provide documentation and knowledge transfer so the team can sustain the solution after implementation.

The role is remote, and candidates must reside in the United States. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM, approximately 39 hours per week. Overtime, an on-call rotation, and travel are not required.

Requirements

• At least 5 years of experience with Microsoft Intune and Endpoint Management.
• Experience implementing mobile device management solutions in enterprise environments.
• Experience with Microsoft Entra ID (Azure Active Directory).
• Experience with Apple Business Manager and Apple DEP/ADE.
• Experience configuring Conditional Access, compliance policies, and device security policies.
• Knowledge of M365 administration and endpoint security best practices.
• Experience with device enrollment, application deployment, and policy management.
• Ability to troubleshoot enrollment, synchronization, and device compliance issues.
• Strong written and verbal communication skills.
• Experience documenting technical processes and providing knowledge transfer to agency staff.
• Ability to pass a standard background check.
• Must reside in the United States.

Nice To Haves

• Experience working within state government or public sector environments.
• Experience migrating from Meraki or other MDM platforms to Microsoft Intune.
• Experience with Windows Autopilot and endpoint provisioning.
• Familiarity with STIG, CIS, or other security compliance standards.
• Microsoft certifications related to Intune, Azure, or Endpoint Management.
• Experience integrating mobile device management with ticketing or asset management systems.
• Experience with PowerShell scripting and automation.

Responsibilities

• Plan, configure, implement, and support the agency’s mobile device management and endpoint management environment using Microsoft Azure/Entra and Intune.
• Configure enrollment for managed devices.
• Configure compliance policies, Conditional Access, and security baselines.
• Deploy and manage applications through Intune.
• Implement and support Apple Business Manager integration.
• Implement and support Android Enterprise integration.
• Support migration efforts as the agency modernizes mobile device deployment and management processes.
• Troubleshoot enrollment, synchronization, and device compliance issues.
• Provide implementation recommendations aligned with state, federal, and agency security standards.
• Document technical processes and configurations.
• Provide knowledge transfer to agency IT staff.
• Collaborate with agency IT staff to streamline mobile device deployment and management.

Benefits

• Medical benefits, with Platinum-level plans available.
• Work-from-home, hybrid, or onsite options.
• PTO.
• Holiday pay.
• VTO.
• 401K.
• Charitable match.
• Training reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed