Technical Implementation Analyst

XIFIN • San Diego, CA

4h • $78,500 - $97,500 • Onsite

About The Position

The Implementation Analyst is responsible for managing and monitoring the completion of tasks relating to installing XiFin Empower LIS for a XiFin customer. This role owns the overall success of a project, including time and resource management, issue and risk management, troubleshooting, technical analysis, and project execution. It requires exceptional communication and relationship building skills, with the ability to successfully navigate challenges and negotiate resolutions. The ideal candidate must be organized, detail-oriented, flexible, and able to adapt to a rapidly changing environment. Experience with Laboratory Information Systems such as Epic Beaker, Cerner, Orchard, etc., including understanding both standard and complex laboratory workflows, is highly desirable. This role requires an exceptional communicator with strong relationship building skills. You are organized, detail oriented, flexible and can adapt to a rapidly changing environment. This is an onsite position at our San Diego, CA office. This position is not eligible for employment sponsorship now or in the future. Applicants must have current and ongoing authorization to work in the United States.

Requirements

• BA/BS in Business, Healthcare, Computer Science, IT or a relevant field required.
• Experienced in the Software Development Life Cycle (SDLC)
• Minimum 3-5 years of progressive experience in project management, coordination and problem solving.
• Equivalent combination of education and experience will be considered
• Minimum 1-3 years of experience writing SQL or other basic database experience is a plus
• Experience writing code in C#, Java or other mainstream language.
• Must be available to travel domestically up to 15% of the time.

Nice To Haves

• Experience with Laboratory Information Systems such as Epic Beaker, Cerner, Orchard, etc. is highly desirable.
• Understanding of both standard and complex laboratory workflows.

Responsibilities

• Understand laboratory processes, workflow, and change management.
• Review and adhere to XiFin policies as documented in Standard Operating Procedures (SOP’s).
• Understand and enforce XiFin security protocols regarding data and access to customer environments.
• Responsible to manage risks and issues including identifying, analyzing, tracking, managing, escalating, and mitigating risks and issues that impact the project timelines.
• Maintain oral and written communication to record progress, issues and status of tasks, relating to the implementation, to the customer, XiFin groups and XiFin Executive Management.
• Identify all stakeholders and confirm understanding of the project schedule and key milestones.
• Maintain documentation in accordance with protocols which ensure XiFin's adherence to audit requirements.
• Prepare SQL scripts for database imports (test compendium, clients, etc.).
• Troubleshoot problems, including reading code and identifying technical solutions.
• Scope out requirements and monitor the completion of the interfaces between the LIS and external instruments/systems.
• Configure laboratory workflows.
• Confirm scheduling of and communicate schedule for on-site production support.
• Reporting project statuses and escalating issues to the Sr Manager, Implementations.
• Tracking project metrics for Executive Leadership review.

Benefits

• Comprehensive health benefits including medical, dental, vision, and telehealth
• 401(k) with company match and personalized financial coaching to support your financial future
• Health Savings Account (HSA) with company contributions
• Wellness incentives that reward your preventative health care activities
• Tuition assistance to support your education and growth
• Flexible time off and company-paid holidays
• Social and fun events to build community at our locations!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level