Technical Implementation Analyst

Magnit

16h•$75,000 - $85,000•Remote

About The Position

The Technical Implementations Analyst (TIA) will be engaged on new client Managed Service Provider (MSP) implementations and is accountable for elements within the process and technology work stream of the project. The TIA is responsible for planning and driving process and technical related activities necessary to reach implementation objectives including the internal coordination of tasks with a project plan and ensuring that all tasks are completed on time and within budget.

Requirements

Experience implementing, administering, and configuring third party VMS systems including VNDLY, Fieldglass, Beeline, and IQN
Experience with managing large data sets
Web-based technical knowledge and VMS or Staffing Industry experience.
Experience configuring, testing and solutioning large, complex, multi-country MSP implementations utilizing various VMS technologies
Experience of managing stakeholders
Ability to be flexible, follow tight deadlines, independently organize and prioritize work
Ability and availability to travel to client sites for face-to-face meetings, interacting with all levels in an organization including executive management
Ability to maintain composure, solve practical problems and successfully manage a variety of changing situations under stress and against tight deadlines
Superior verbal and written communication skills
Strong organizational and multi-tasking skills
Expert working knowledge of MS Applications – MS Project, Visio, PowerPoint, Excel, Outlook Word.

Nice To Haves

Experience with Smartsheet / other project management collaboration tools
Familiarity with conducting web-based meetings (i.e. MS Team, Google Meet, Zoom)
Deadline and detail-oriented, with ability to multi-task and juggle multiple clients and projects simultaneously.

Responsibilities

Designs, recommends and configures the overall client technical workflow ensuring business requirements are met.
Partners with the Project Manager and TIM and technical subject matter experts to develop the detailed technical process flow, business, architecture, integration requirements and decision points for the VMS solution.
Leads and coordinates efforts to collect, validate, analyze and prepare client data for configuration and load into the VMS system. Data management activities include and are not limited to identifying gaps, anomalies, formatting, and data scrub.
Works cross-functionally and communicates with the Project Manager, TIM, training team, client services team, and client appointed data contacts.
Owns and maintains the VMS configuration workbook throughout an implementation cycle, scrubs final data, builds load files and QA’s all data both pre and post load.
Communicates data content findings to the TIM and/or Project Manager to keep implementation stakeholders engaged.
Configures test environment(s) to support solution sign-off (implementation phases) and configures and supports test sites to accommodate UAT and integration testing as needed.
Performs data quality assurance validation for both uploaded and manually entered data touchpoints as related to the test and prod configuration.
Reviewing/ contributing to meeting agendas and reviewing/ taking meeting minutes.
Reviewing and updating project documentation, including but not limited to the project plan, RAID log, cutover plan, process flows, business requirements document using MS Office tools, Smartsheet and SharePoint.
Supports the employer of record and supplier onboarding workstreams in partnership with the workstream leads and the Project Manager.
Participates in special projects and performs other duties as assigned.