Technical Enablement Specialist

CoLab Software

1d • Remote

About The Position

CoLab users are highly skilled engineers, and our go-to-market teams have to earn their credibility fast. The Technical Enablement Specialist makes sure every AE can walk into a room with a mechanical engineer and earn that credibility in the first 20 minutes. You will own industry and demo readiness end to end — building the curriculum, delivering it, and certifying that reps are ready before they ever sit in front of a customer. This is a remote-friendly position open to candidates across the United States and Canada. Because this role works hands-on with the field, it involves frequent travel, and we have a strong preference for candidates based in Toronto or Atlantic Canada.

Requirements

• 3–6 years as a Solutions Engineer or Pre-Sales Engineer who has run hundreds of technical demos.
• A direct industry background in mechanical engineering, manufacturing, enablement or product design — you have either worked as a mechanical engineer or sold and supported as an SE within a complex mechanical space (automotive, aerospace, heavy equipment, medical devices, or similar).
• Deep, hands-on knowledge of CAD and PLM tools.
• A natural aptitude for teaching and coaching — you can break down complex concepts for a non-technical audience without condescension. Formal training experience is welcome but not essential.
• Experience building or contributing to technical enablement curriculum, not just delivering it.
• A collaborative relationship with Product and PMM — you see yourself as a bridge between the field and the product org.
• Excellent communication (written/verbal), facilitation skills, and the ability to break down complex topics to easily train stakeholders.

Nice To Haves

• Experience using conversation intelligence tools like Gong or Chorus to support a strong coaching culture.
• Experience working at a software-as-a-service company.
• The ability to tackle large, ambiguous challenges you haven’t faced before.
• Advanced CoLab knowledge across all products.
• Familiarity with common sales methodologies (Sandler, Challenger, Command of the Message), MEDDPICC, and the 3 Whys.

Responsibilities

• Manage and deliver all industry and mechanical-engineering training for every company new hire — the shared foundation in how mechanical engineers work, how they buy, what they care about, and the terminology that earns (versus loses) their trust.
• Own discovery (disco) and demo certification for Account Executives end to end — define the rubric, run live assessments, and withhold sign-off until a rep genuinely passes. No AE runs a discovery call or demos to a customer uncertified.
• Build and maintain the industry fluency curriculum, and systematize existing technical onboarding content so it is assessable, measurable, and certified against — not just delivered.
• Run live technical coaching sessions for new hires and reps needing remediation — real-time practice and feedback, not only recorded, but including on-demand content.
• Establish a certification renewal cycle and keep the curriculum current — refreshed within two weeks of any major product release.
• Own product training fluency across the team — work tightly with PMM and the Solutions Engineering team to deliver or co-deliver product trainings, certify reps on new and existing functionality, and follow through to make sure the knowledge sticks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed