Technical & Digital Skills Instructors

Crowned Grace • Laurel, MD

10d • Onsite

About The Position

Crowned Grace International (CGINTL) is seeking Technical & Digital Skills Instructors to provide hands-on training for employees of a large public water utility client in the Maryland suburbs of Washington, DC. The position is contingent upon contract award, and CGINTL is currently building a qualified candidate pool.

Instructors deliver half-day and full-day instructor-led courses and virtual technical sessions covering Microsoft Office and Microsoft 365 applications, client-aligned enterprise software and systems, Power BI and data analytics, and AI and digital productivity. Training includes responsible and secure AI use in a public utility setting. Instructors also prepare practice files and exercises, check that lab and virtual environments are ready, administer skills checks, maintain attendance records, and contribute to End-of-Program Training Reports.

The role requires availability for onsite work Monday through Friday between 7:00 a.m. and 3:30 p.m., travel within Montgomery and Prince George's Counties, Maryland, and successful completion of the client's post-offer background investigation before working at client facilities. Instructors must follow client and CGINTL conduct, ethics, and confidentiality standards.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or an equivalent combination of education and technical certification.
• At least five years of technical or software training delivery to adult professionals.
• Current industry certification appropriate to the courses taught, such as Microsoft Certified Trainer, Microsoft Office Specialist Expert, or Microsoft Certified: Power BI Data Analyst Associate.
• Successful completion of the client's post-offer background investigation, including work, driving, and criminal history, before working at client facilities.
• Availability for onsite work Monday through Friday between 7:00 a.m. and 3:30 p.m.

Nice To Haves

• Microsoft Certified Trainer (MCT).
• CompTIA CTT+.
• CAPM or PMP for project management fundamentals.

Responsibilities

• Deliver half-day and full-day instructor-led technical skills training and virtual technical sessions.
• Teach Microsoft Office and Microsoft 365 applications, as well as enterprise software and systems training aligned with client platforms.
• Deliver Power BI and data analytics training, from data import and modeling through dashboard publication.
• Deliver AI and digital productivity training, including responsible and secure use of AI tools in a public utility setting.
• Prepare practice files and exercises and verify lab and virtual environment readiness before each session.
• Administer skills checks and attendance records.
• Contribute to End-of-Program Training Reports.
• Travel within Montgomery and Prince George's Counties, Maryland.
• Adhere to client and CGINTL standards of conduct, ethics, and confidentiality.

What This Job Offers

• Job Type: Full-time