Mission Services - Digital Skills Instructor

Goodwill Industries of Gr. Cleveland & East Central Ohio•Canton, OH

About The Position

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a Digital Skills Instructor to help employees and community members build digital skills. The instructor creates and delivers digital literacy workshops and trainings, provides individual support to participants, and helps learners continue developing their skills. The role requires travel throughout Goodwill’s ten-county territory. The home office may be in Canton, Ohio, or Middleburg Heights, Ohio. The position is hourly and full-time, with pay of $19.50.

Requirements

Experience teaching, coaching, or training in digital skills.
Skill with Microsoft 365, including Word, Excel, Outlook, PowerPoint, SharePoint, and OneDrive, as well as smartphones.
Ability to learn Goodwill’s retail technologies, learning management platform, and client case management system.
Clear communication with participants, colleagues, and community partners, and the ability to earn people’s trust.
Ability to document program activities in written reports and other media.
Organized and detail-oriented, with the ability to work independently and as part of a team.
First Aid and CPR certification.
Valid driver’s license with five or fewer points and auto insurance.
A bachelor’s degree in education, computer science, information science, or a related field; alternatively, a high school diploma or equivalent and three years of experience teaching digital skills.

Nice To Haves

Experience working with people from diverse backgrounds, people with disabilities, or people facing other barriers.
A bachelor’s degree in education, computer science, information science, or a related field.

Responsibilities

Create curricula and learning objectives covering a wide range of digital skills.
Run workshops and trainings throughout Goodwill’s ten-county territory.
Write clear, user-friendly instructional materials.
Adapt teaching to learners’ different skill levels and needs, and provide one-on-one assistance.
Complete skill assessments.
Collect, analyze, and track participant data.
Conduct outreach to explain available services.
Operate and oversee the Mobile Tech Learning Lab (MTLL).
Attend required meetings and trainings.
Follow safety and confidentiality policies.

Benefits

Bonus incentive plan
Daily Pay
Generous paid time off
Retirement planning with company match
Employee Assistance Program
Employee discount
Medical, dental, and vision benefits at a fraction of the premium cost for full-time employees
Short-term and long-term disability insurance at no cost for full-time employees
Life insurance at no cost for full-time employees
Paid holidays for full-time employees