Technical Delivery Lead – Equities Acceleration - Sr. Vice President

Citi • Tampa, FL

13d • $141,440 - $212,160

About The Position

Citi Technology Services (CTS) is seeking a Service Delivery Lead for the Network and eTrading Service Delivery Excellence group, supporting the Equities Acceleration Program. This strategic, firm-wide initiative aims to modernize Citi's Global Markets platform and drive growth, resilience, and operational efficiency across NAM, EMEA, and APAC.

The role is accountable for the consistent and reliable delivery of technology services to the Equities business. It brings technical program delivery leadership to complex, cross-functional workstreams, with responsibility for planning and executing service delivery, serving as the primary point of accountability for delivery outcomes, and defining, monitoring, and reporting on delivery and performance commitments. The position operates in a mission-critical trading environment where service availability and performance directly affect financial outcomes and Citi's reputation in global markets.

The role also contributes to building foundational technology teams for the program and supports hiring velocity amid a high volume of roles requiring dedicated support. The position is foundational to delivering the Equities Acceleration Program and modernizing Citi's Global Markets platform.

Requirements

• 14+ years of experience in service delivery, technical program management, or a related leadership discipline within large-scale financial services or capital markets environments.
• Demonstrated experience managing high-availability, mission-critical trading platforms or equivalent complex technology ecosystems.
• Proven track record as a senior delivery leader, managing cross-functional dependencies and resolving blockers under pressure and tight timelines.
• Deep expertise in delivery governance, milestone tracking, and outcome reporting, with the ability to translate metrics into strategic recommendations.
• Experience operating in a global, matrixed organization across NAM, EMEA, and APAC.
• Strong command of scalable delivery frameworks and governance models, including planning, risk and issue management, resourcing, and execution oversight.
• Exceptional stakeholder management and executive communication skills, with the ability to engage credibly at all levels of the organization.
• Experience leading or contributing to large-scale technology transformation initiatives.

Nice To Haves

• Background in Equities, electronic trading, or Global Markets technology environments.
• Familiarity with network and eTrading infrastructure concepts relevant to trading platform delivery.
• Technical program or delivery management certification, such as PMP, SAFe, or Agile delivery frameworks.
• Experience supporting regulatory or consent order-related technology transformation initiatives.
• Exposure to platform modernization efforts within Tier 1 financial institutions.

Responsibilities

• Ensure consistent and reliable delivery of technology services to the Equities business, orchestrating end-to-end service delivery across technical workstreams.
• Lead and coordinate complex, cross-functional technical initiatives, managing scope, timelines, resources, and risk across multiple delivery cycles.
• Partner with Equities business leaders, technology teams, and cross-functional stakeholders across NAM, EMEA, and APAC to align service delivery outcomes with program objectives.
• Lead post-engagement reviews and drive root cause analysis on delivery risks or issues, embedding lessons learned into future execution.
• Contribute to building foundational technology teams supporting the Equities Acceleration Program and influence hiring velocity.
• Provide regular executive-level reporting on delivery health, risks, and program outcomes.
• Champion delivery excellence, resilience, and continuous improvement across technical workstreams.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• Discretionary and formulaic incentive and retention awards may also be available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed