Vice President, Enterprise Acceleration

Sonos•Boston, MA

22h•$262,000 - $326,900

About The Position

Sonos is hiring a Vice President of Enterprise Acceleration to lead its global enterprise technology organization. This engineering-led executive role sits within the Customer organization and reports directly to the Chief Operating Officer. The leader will reshape how enterprise technology is designed, built, and operated by reimagining business workflows, moving manual processes to intelligent automation, and delivering measurable improvements in customer experience, capacity, speed, and growth. The role owns systems for commerce, customer service, supply chain, finance, and revenue, as well as the underlying data and infrastructure, while maintaining a strong public-company security posture. The Vice President will lead an organization of roughly 150 people across AI, applications, data, infrastructure, security, and architecture. In partnership with the COO and senior leadership, the leader will set and execute an engineering-led technology strategy, advance platform engineering and product-oriented practices, and lead AI transformation from workflow identification and redesign through production deployment and impact measurement. The role also oversees enterprise applications, data platforms, cybersecurity, IT infrastructure and operations, investment planning, and vendor relationships. This position can be based in Boston, Massachusetts, or Santa Barbara, California. Sonos is unable to sponsor or take over sponsorship of an employment visa for this role; applicants must be authorized to work in the country of role posting now and in the future. The base salary range is $262,000–$326,900, depending on geographic location, qualifications, and experience. Compensation details for U.S. postings reflect base salary only and do not include bonus, equity, or benefits. Regular full-time U.S. employees are eligible for benefits on day one.

Requirements

15+ years of progressive technology leadership, including substantial experience building or leading software, platform, or enterprise engineering organizations.
Demonstrated judgment overseeing a broad enterprise technology portfolio through senior functional leaders.
Experience leading and developing global, distributed technology teams and senior leaders across multiple technology disciplines.
Personal accountability for AI-enabled business or enterprise transformation that reached production and delivered measurable results.
Ability to articulate a future-state vision for AI and translate it into executable technology and operating-model changes.
Cybersecurity and risk fluency sufficient to lead specialist security teams and oversee public-company controls, including board or audit committee reporting, SOX controls, SEC-related obligations, and governance expectations.
Strong executive communication skills and ability to translate complex technology topics into clear business decisions.
Direct, decisive working style, comfort with ambiguity, and a bias toward measurable impact over process.
Broad understanding of the modern enterprise technology stack, including ERP, CRM/revenue systems, e-commerce, MarTech, contact center platforms, and cloud data platforms, and ability to make strategic architectural and investment decisions through experienced domain leaders.
Experience owning or closely partnering with systems powering commerce, customer care, revenue, supply chain, finance, and go-to-market operations.
Experience managing significant vendor, outsourcing, and BPO relationships.
Authorization to work in the country of role posting, both now and in the future; Sonos cannot sponsor or take over employment visa sponsorship for this role.

Nice To Haves

Experience leading modern engineering and developer platforms, agentic AI enablement, responsible governance, and end-to-end workflow automation across enterprise functions.
Experience leading organizational transformation, operating model change, or significant enterprise technology modernization.
Experience in a consumer, commerce, or product-led business where technology directly connects to revenue and customer experience.
Experience partnering directly with C-suite leaders across Finance, Revenue, Marketing, Product, Software, Operations, and Customer Experience.
Direct-to-consumer, retail, and/or channel exposure.
Experience leading cybersecurity modernization in a public-company environment.
Experience with ERP/SAP, Salesforce or similar CRM/e-commerce platforms, marketing technology, contact center platforms, and Snowflake or similar cloud data platforms.

Responsibilities

Lead and develop a global organization of roughly 150 people across AI, applications, data, infrastructure, security, and architecture, and build a high-accountability leadership team and modern engineering culture.
Set and execute an engineering-led enterprise technology strategy in partnership with the COO and senior leadership team; champion modern platform engineering, software delivery practices, and product-oriented ways of working.
Own enterprise applications, including ERP/SAP, revenue systems, supply chain and finance systems, DTC e-commerce, marketing technology engineering, and the global contact center platform.
Lead enterprise AI transformation by identifying high-value workflows, redesigning how work gets done, moving AI-enabled solutions into production, quantifying impact, and scaling successful approaches through cross-functional transformation pods and function-specific targets.
Build an AI-ready engineering and data foundation, including agent orchestration and integration capabilities, an agent registry, an authentication layer, and a governance model in partnership with the Software organization.
Lead data strategy, platforms, and engineering across customer, finance, and product data on a modern Snowflake-based platform.
Continually modernize Sonos’ security posture, drive the cyber program toward NIST maturity, own SOX controls, and ensure readiness for SEC material-incident disclosure.
Oversee IT infrastructure and operations, including the global support desk, infrastructure and site engineering, collaboration tools, and factory/manufacturing engineering technology.
Own the IT investment portfolio and operating plan; make disciplined build, buy, and partner decisions; and manage major vendor, outsourcing, and BPO relationships.
Measure IT impact through business outcomes such as DTC conversion, customer service cost, CSAT, revenue system reliability, and operational performance.
Partner with the COO and senior leadership, including the CFO, CRO, CMO, CPO, and Software leadership.
Translate complex technology topics into clear business decisions and lead through ambiguity with a focus on measurable impact.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with company matching and immediate vesting
Open Time Off policy
80 hours of sick time upon hire, refreshed annually
Up to 12 paid holidays per calendar year
Paid leave for new parents or to care for a family member with a serious health condition
Short- and long-term disability insurance
Company-paid disability insurance
Company-paid life insurance
Company-paid AD&D insurance
Voluntary life, AD&D, accident, and pet insurance
Mental health benefits
Employee discount program
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