Vice President, Enterprise Acceleration

Sonos•Boston, MA

5d•$262,000 - $326,900

About The Position

Sonos is seeking an engineering-led executive to lead its global enterprise technology organization. The role is part of the Customer organization, alongside Direct to Consumer, Customer Experience, and Partnerships, and reports directly to the Chief Operating Officer. The leader will reshape how enterprise technology is designed, built, and operated by reimagining workflows, moving manual processes to intelligent automation, and delivering measurable gains in customer experience, capacity, speed, and growth. The position owns systems supporting commerce, customer service, supply chain, finance, and revenue, as well as their underlying data and infrastructure, while maintaining a strong public-company security posture. The Vice President will lead an organization of roughly 150 people across AI, applications, data, infrastructure, security, and architecture. They will set and execute enterprise technology strategy, lead AI transformation from workflow redesign through production deployment, build an AI-ready engineering and data foundation, direct data strategy and engineering on a Snowflake-based platform, and continually modernize security. The role also oversees IT infrastructure and operations, investment planning, vendor and outsourcing relationships, and measurement of technology impact through business outcomes. The position can be based in Boston, Massachusetts, or Santa Barbara, California. The role requires 15 or more years of progressive technology leadership, substantial experience building or leading software, platform, or enterprise engineering organizations, and personal accountability for AI-enabled transformation that reached production and delivered measurable results. The leader must be able to oversee a broad enterprise technology portfolio through senior functional leaders, lead global distributed teams, and communicate complex technology topics as clear business decisions. Cybersecurity and risk fluency are required to oversee public-company controls and obligations, including SOX controls and SEC-related readiness. The base salary range is $262,000 to $326,900, depending on location, qualifications, and experience. The posting states that compensation details reflect base salary only and do not include bonus, equity, or benefits. U.S. regular full-time employees are eligible for benefits from day one. Sonos cannot sponsor or take over sponsorship of an employment visa for this role; applicants must be authorized to work in the country of the role posting now and in the future.

Requirements

15+ years of progressive technology leadership, including substantial experience building or leading software, platform, or enterprise engineering organizations, and demonstrated judgment overseeing a broad enterprise technology portfolio through senior functional leaders.
Experience leading and developing global, distributed technology teams and senior leaders across multiple technology disciplines.
Demonstrated personal accountability for AI-enabled business or enterprise transformation that reached production and delivered measurable results.
Ability to articulate a future-state vision for AI and translate it into executable technology and operating-model changes.
Cybersecurity and risk fluency sufficient to lead specialist security teams and oversee public-company controls, including board or audit committee reporting, SOX controls, SEC-related obligations, and governance expectations.
Strong executive communication skills and ability to translate complex technology topics into clear business decisions.
Direct, decisive approach; comfort with ambiguity; and a bias toward measurable impact over process.
Broad understanding of modern enterprise technology, including ERP, CRM/revenue systems, e-commerce, MarTech, contact center platforms, and cloud data platforms, with ability to make strategic architectural and investment decisions through experienced domain leaders.
Experience owning or closely partnering with systems powering commerce, customer care, revenue, supply chain, finance, and go-to-market operations.
Experience managing significant vendor, outsourcing, and BPO relationships.
Applicants must be authorized to work in the country of role posting now and in the future; Sonos is unable to sponsor or take over sponsorship of an employment visa for this role.

Nice To Haves

Experience leading modern engineering and developer platforms, agentic AI enablement, responsible governance, and end-to-end workflow automation across enterprise functions.
Experience leading organizational transformation, operating-model change, or significant enterprise technology modernization.
Experience in a consumer, commerce, or product-led business where technology directly connects to revenue and customer experience.
Experience partnering directly with C-suite leaders across Finance, Revenue, Marketing, Product, Software, Operations, and Customer Experience.
DTC, retail, and/or channel exposure.
Experience leading cybersecurity modernization in a public-company environment.
Experience with ERP/SAP, Salesforce or similar CRM/e-commerce platforms, marketing technology, contact center platforms, and Snowflake or similar cloud data platforms.

Responsibilities

Lead and develop a global organization of roughly 150 people across AI, applications, data, infrastructure, security, and architecture, building a high-accountability leadership team and modern engineering culture.
Set and execute an engineering-led enterprise technology strategy in partnership with the COO and senior leadership, including the CFO, CRO, CMO, CPO, and Software leadership.
Champion modern platform engineering, software delivery practices, and product-oriented ways of working.
Own enterprise applications, including ERP/SAP, revenue systems, supply chain and finance systems, DTC e-commerce, marketing technology engineering, and the global contact center platform.
Lead enterprise AI transformation by identifying high-value workflows, redesigning how work gets done, moving AI-enabled solutions into production, quantifying impact, and scaling successful approaches through cross-functional transformation pods and function-specific targets.
Build an AI-ready engineering and data foundation, including agent orchestration and integration capabilities, an agent registry, an authentication layer, and a governance model in partnership with the Software organization.
Lead data strategy, platforms, and engineering across customer, finance, and product data on a modern Snowflake-based platform.
Modernize the security posture, drive the cyber program toward NIST maturity, own SOX controls, and ensure SEC material-incident disclosure readiness.
Oversee IT infrastructure and operations, including the global support desk, infrastructure and site engineering, collaboration tools, and factory/manufacturing engineering technology.
Own the IT investment portfolio and operating plan; make build, buy, and partner decisions; and manage major vendor, outsourcing, and BPO relationships.
Measure IT impact through business outcomes, including DTC conversion, customer service cost, CSAT, revenue system reliability, and operational performance.

Benefits

Medical, dental, and vision insurance.
401(k) plan with company matching and immediate vesting.
Open Time Off policy with no tenure-based vacation accruals.
80 hours of sick time upon hire, refreshed annually.
Up to 12 paid holidays per calendar year.
Paid leave for new parents or to care for a family member with a serious health condition.
Short- and long-term disability coverage for the employee’s own medical condition.
Company-paid disability, life, and AD&D insurance.
Voluntary life, AD&D, accident, and pet insurance.
Mental health benefits.
Employee discount program and Sonos Radio HD.