Technical CX Marketing Manager

Everpure•Raleigh, NC

1d•$122,000 - $230,000•Onsite

About The Position

As our Technical CX Marketing Manager, you will drive the technical positioning, messaging, and go-to-market strategy for Everpure’s global services and customer lifecycle portfolio. Sitting at the strategic crossroads of product, services, and sales, your mission is to translate complex infrastructure capabilities into compelling, high-impact value narratives that accelerate revenue growth and service adoption. Crucially, you will serve as the primary liaison between the Customer Experience (CX) organization and Product Marketing, aligning product roadmaps with integrated, services-led solutions that help our enterprise customers effortlessly modernize, scale, and optimize their data clouds.

Requirements

Technical Marketing & Engineering Fluency: Proven experience leading technical marketing, product marketing, or solutions engineering strategies within the enterprise storage, multi-cloud (AWS, Azure), or container virtualization (Kubernetes, VMware, OpenShift) domains.
Services & Customer Lifecycle Expertise: Specialized background in articulating the technical value of advanced professional services, customer success models, or outcome-based subscription architectures.
Cross-Functional Influence & Liaison Mastery: Exceptional relationship-building and communication skills, with a track record of driving consensus across technical delivery teams, product management, and executive stakeholders.
Strategic Technical Storytelling: A natural ability to synthesize complex, low-level technical infrastructure designs into intuitive, executive-level business value stories that build customer trust and accelerate pipeline growth.

Responsibilities

Architect Technical Positioning & Messaging: Author differentiated value propositions and technical narratives for our Advanced and Lifecycle Services, positioning them seamlessly within hybrid, multi-cloud, and AI-driven environments to maximize customer outcomes.
Orchestrate CX Sales Enablement & GTM Assets: Design, build, and deploy high-impact technical sales tools—including deep-dive solution briefs, tactical competitive battlecards, architectural blueprints, and use-case playbooks—to equip field teams with bulletproof objection-handling techniques.
Bridge CX & Product Marketing Ecosystems: Act as the strategic liaison between CX and Product Marketing, embedding real-world services delivery and customer insights directly into core product launches and integrated marketing campaigns.
Craft End-to-End Solution Architecture Narratives: Develop compelling technical stories detailing how our lifecycle services unify across enterprise storage platforms and major ecosystem partners (such as AWS, Azure, Nutanix, and OpenShift) to accelerate platform modernization and infrastructure migrations.
Quantify Enterprise ROI & Business Impact: Translate advanced technical service capabilities into measurable, board-ready business outcomes, focusing on quantifiable cost reductions, performance optimizations, and risk mitigations.