Technical Content Lead
About The Position
Okta’s Office of the CTO for Strategy & Customer Zero is seeking a Technical Content Lead to translate complex technology initiatives and enterprise security architectures into engaging content. The role develops communications for the Customer Zero team, the Executive Sponsor Program, and the CTO for Strategy. This includes sharing lessons from Okta’s internal technology adoption, enabling executive relationships with strategic customers, and articulating long-term technology roadmaps and market positioning. The Technical Content Lead partners with Identity engineering and architecture teams and works across Marketing, Legal, Sales, Customer Success, and Product. The position balances technical rigor, brand alignment, compliance, and customer-facing impact while setting content standards and publication workflows. The role is listed as remote. Okta describes an in-person onboarding experience and offers equity where applicable, bonus, and benefits according to applicable plans and policies.
Requirements
- Expert-level written and verbal English fluency and exceptional storytelling capabilities, demonstrated through a portfolio of published long-form work for executive and technical audiences.
- At least 5 years of experience as a technical writer, security communications analyst, or corporate technology writer in an enterprise SaaS, cloud, or cybersecurity environment.
- Proven ability to partner with Legal, Marketing, Sales, and executive leadership teams and manage complex review processes and sensitive communications.
- Ability to understand complex cloud, enterprise security, API, and digital identity concepts and explain them accurately to technical and non-technical audiences.
- Creative storytelling skills, including the ability to make technical material concise and compelling without losing its intent, challenge narratives, and meet publication standards.
- Self-starter with strong ownership skills, able to lead multifaceted documentation projects from concept to completion under dynamic timelines and collaborate with stakeholders.
Nice To Haves
- Bachelor’s degree in English, Journalism, Communications, Technical Writing, or a related field (preferred).
Responsibilities
- Write, edit, and publish technical content, whitepapers, strategic briefs, blogs, and FAQs for executive, internal, and customer-facing audiences.
- Partner with Identity engineering and architecture teams to turn internal deployment use cases into practical guidebooks, reference architectures, and customer-facing narratives.
- Work with the CTO for Strategy to translate technology vision, product direction, and zero-trust AI architectures into clear narratives.
- Partner with Marketing, Legal, Sales, Customer Success, and Product to align technical communications with brand standards, compliance requirements, and go-to-market strategies.
- Develop strategic messaging and briefing materials for high-touch engagements with enterprise sponsors and customer executives.
- Influence content architecture, messaging frameworks, and publication workflows to ensure consistency, clarity, and quality.
- Create content that highlights Okta’s internal technology adoption, deployment lessons, and architectural best practices.
Benefits
- Equity, where applicable
- Bonus
- Health, dental, and vision insurance
- 401(k)
- Flexible spending account
- Paid leave, including PTO and parental leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
