Technical Business Analyst
About The Position
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Are you someone who loves digging into how systems work, solving problems, and helping teams operate more efficiently? As a Technical Business Analyst, you’ll play a key role in connecting people, processes, and technology. You’ll support system access, troubleshoot issues, manage equipment inventory, and partner closely with both technical and business teams to keep operations running smoothly. This is a great opportunity for someone who’s curious, collaborative, and ready to grow their technical and analytical skills.
Requirements
- Minimum of one year of experience in systems analysis, including writing user stories and refining requirements through team collaboration.
- Experience working directly with staff, product teams, and client teams to support product vision and roadmaps.
- Proficiency with MS Office applications and Visio.
- Strong communication skills.
- Ability to work weekend hours as needed.
Nice To Haves
- Bachelor’s degree in Data Analytics or a related field.
Responsibilities
- Gather and analyze business requirements to support system enhancements and operational needs.
- Write and refine user stories; manage and prioritize the product backlog to maximize business value.
- Perform business analysis activities, including documenting requirements and creating project specifications.
- Validate software performance, stability, and interoperability across systems.
- Support Change Requests through SIT, UAT, Client UAT, and production deployment.
- Build a working understanding of departmental processes, systems, and applications to effectively troubleshoot issues.
- Partner with Conduent technical teams to report, diagnose, and resolve technical issues.
- Track and maintain equipment inventory, ensuring all assets are accurately logged.
- Support system updates and coordinate testing with internal and external technical teams.
- Assist with system credential requests for both Conduent and client systems.
- Serve as a liaison between internal teams and the client to resolve network or application issues.
Benefits
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
- Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diverse efforts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
