Technical Architect – Sales and Solutions Engineering
About The Position
Hewlett Packard Enterprise is hiring a Technical Architect in Sales and Solutions Engineering to design, develop, integrate, and support enterprise solutions involving HPE hardware and software platforms. The role works closely with account teams, presales, services, alliances, engineering, and customer stakeholders. The position calls for deep, hands-on expertise in areas such as cloud, automation, containers, AI, storage, and networking. The Technical Architect works independently with minimal guidance to understand customer requirements, build technical solutions, and lead customer engagements, including workshops, proofs of concept and pilots, benchmarking, and solution showcases. The role also contributes innovative solutions and helps lead and inspire teams. This position is designated onsite, with an expectation of primarily working from an HPE office. Travel to customer and partner locations is required, including international travel. Applicants must be U.S. citizens or Green Card holders.
Requirements
- Bachelor's or master's degree in Computer Science, Information Systems, or equivalent.
- Typically 6–10 years of experience.
- Strong software engineering and programming experience to integrate technical solutions.
- Ability to design and integrate software and hardware systems running on multiple platform types into an overall architecture.
- Ability to guide and mentor less experienced staff members.
- Excellent written and verbal communication skills and mastery of English.
- Ability to communicate effectively with field teams and senior management in a global organization.
- U.S. citizenship or Green Card holder status.
Nice To Haves
- Experience with HPE Compute, Storage, Networking, and Software solutions, or equivalent infrastructure platforms.
- Experience with Cloud Management Platforms (CMP) and cloud infrastructure management solutions.
- Experience with AI infrastructure and use cases, automation, storage, and networking.
Responsibilities
- Act as a technical advisor during customer engagements, workshops, solution reviews, and architecture discussions.
- Gather customer requirements and translate business needs into technical solutions.
- Build technical solutions in collaboration with engineers within the team and organization.
- Deliver technical presentations, demonstrations, and hands-on workshops for customers and partners.
- Provide advanced technical support during solution deployment, integration, and post-production phases.
- Troubleshoot complex customer issues and drive root-cause analysis through resolution.
- Collaborate with sales, presales, product teams, and customer stakeholders to support successful solution adoption and customer satisfaction.
- Work with field teams and engineering teams within the organization and business units.
Benefits
- A comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.
- Career development programs to help employees reach career goals, including becoming a knowledge expert or applying skills in another division.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
