Technical Advisor for Clinical Lab

Florida Cancer Specialists•Spring Hill, FL

About The Position

The Technical Advisor provides technical and scientific oversight of the clinical laboratory. The role gives timely consultation and direction to ensure laboratory quality programs and services meet high standards and comply with regulatory requirements, established policies, and procedures. The Technical Advisor coordinates and implements laboratory quality management and improvement programs and keeps policies and procedures aligned with regulatory updates. The position works with laboratory leadership and clinic laboratory personnel to standardize workflows, monitor quality and performance, prepare for inspections, assess staff competency, resolve technical issues, and support laboratory services across FCS locations. The role may also assist with new test offerings, technology and workflow improvements, system changes, and analyzer or equipment upgrades. The employee may be expected to work at any location to meet business needs and work overtime when given sufficient notice.

Requirements

Bachelor’s degree in Chemical, Biological, Physical, Medical Technology, or Clinical Laboratory Science from an accredited institution.
Current State of Florida Medical/Clinical Laboratory Technologist license.
Current National Medical Technologist or Medical Laboratory Scientist certification.
Valid Florida driver’s license for travel to other FCS offices.
At least four years of experience in a clinical laboratory setting.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Critical thinking, problem-solving, analytical, decision-making, planning, time-management, and organizational skills; attention to detail and independent judgment.
Interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation, and diversity awareness.
Ability to handle sensitive and confidential material and emotionally charged matters effectively.
Good command of English and effective oral, written, and presentation communication skills; ability to listen actively and provide balanced feedback.
Strong customer focus and ability to promote quality, performance effectiveness, operational excellence, collaboration, partnerships, and positive employee, physician, and community relations.
Ability to manage time, conflicting priorities, stress, and professional development effectively.
Self-motivated, able to work independently with limited supervision, and able to work remotely effectively as required.
Ability to work in a fast-paced, multi-site environment and balance competing priorities and demands from multiple stakeholders and locations.
Must comply with employment screening requirements, including background and drug screening, and required vaccinations unless an exemption is approved.

Nice To Haves

BLS certification.

Responsibilities

Collaborate with laboratory leadership to maintain standardized laboratory workflows in accordance with regulatory requirements and company procedures and methods of practice.
Coordinate, monitor, and report quality assurance activities and issues.
Review quality control, quality assurance, proficiency testing, and equipment/analyzer service and preventive maintenance records at defined frequencies.
Remain regularly accessible to clinic laboratory personnel for on-site, telephone, or electronic consultation.
Prepare clinic laboratories for COLA and CLIA validation surveys and facilitate surveys.
Organize inspection information and documentation, including appropriate data-gathering mechanisms and procedures.
Identify gaps in understanding and provide in-service education when needed.
Evaluate the competency and proficiency of testing personnel, ensuring staff perform procedures and tasks and report results promptly and accurately.
Perform direct-observation competency assessments at regulatory frequencies, including initial, semiannual, and annual assessments and annually thereafter.
Resolve technical problems and ensure corrective actions are taken when test systems deviate from established performance specifications.
Monitor specified quality indicators under laboratory leadership and provide appropriate, timely feedback to staff.
Support company financial goals through fiscal responsibility, including inventory management.
Represent laboratory services as a subject matter expert in cross-departmental presentations and related projects.
Maintain working knowledge of role requirements, regulatory standards, and organizational and departmental policies and procedures.
Support laboratory services with new clinical and pathology test offerings, technology enhancements, workflow processes, system changes, and analyzer or equipment upgrades.
Complete duties required to keep the laboratory compliant with state and federal regulatory agencies.
Comply with federal laws and regulations related to patient care, patient rights, safety, confidentiality, billing, and collections, and follow FCS and departmental policies, including IT policies and the Disaster Recovery Plan.
Work at any location as needed to meet company business needs.
Work overtime when given sufficient notice of the requirement.
Perform other assigned duties and projects.