Technical Advisor for Clinical Lab

Florida Cancer Specialists & Research Institute•Spring Hill, FL

About The Position

The Technical Advisor for Clinical Lab is responsible for technical and scientific oversight of the clinical laboratory. The role provides timely consultation and direction to ensure laboratory quality programs and services meet high standards and comply with regulatory requirements and established policies and procedures. The Technical Advisor ensures procedures are followed and aligned with regulatory updates, and coordinates and implements laboratory quality management and improvement programs. The position works with laboratory leadership and clinic staff across locations, supporting standardized workflows, quality assurance, regulatory compliance, staff competency, technical problem-solving, and preparation for COLA and CLIA surveys. It also supports new test offerings, technology and workflow improvements, system changes, and analyzer or equipment upgrades. The role may require travel to other FCS offices, work at any location to meet business needs, and overtime when sufficient notice is given.

Requirements

  • Bachelor’s degree from an accredited institution in Chemical, Biological, Physical, Medical Technology, or Clinical Laboratory Science.
  • Current State of Florida Medical/Clinical Laboratory Technologist license.
  • Current national Medical Technologist or Medical Laboratory Scientist certification.
  • Valid Florida driver’s license for travel to other FCS offices.
  • At least four years of experience in a clinical laboratory setting.
  • Critical thinking, problem-solving, analytical, decision-making, planning, time-management, and organizational skills.
  • Attention to detail and ability to exercise independent judgment.
  • Interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
  • Ability to handle sensitive and confidential material and emotionally charged matters effectively.
  • Good command of English and effective oral, written, and presentation communication skills; ability to listen actively and provide balanced feedback.
  • Strong customer focus and ability to build quality, performance effectiveness, and operational excellence through best practices, collaboration, and partnerships.
  • Ability to manage time, conflicting priorities, stress, and professional development effectively.
  • Self-motivated, able to work independently with limited supervision, and able to work remotely effectively as required.
  • Ability to work in a fast-paced, multi-site environment and balance competing priorities and demands from multiple stakeholders and sites.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Professional and respectful conduct and compliance with labor laws, workplace policies, and workplace practices.

Nice To Haves

  • BLS certification.

Responsibilities

  • Collaborate with laboratory leadership to maintain standardized laboratory workflows that meet regulatory requirements and company standard operating procedures and methods of practice.
  • Coordinate, monitor, and report quality assurance actions and issues.
  • Review Quality Control, Quality Assurance, proficiency testing, and equipment/analyzer service and preventive maintenance records at defined frequencies.
  • Remain regularly accessible to clinic laboratory personnel for on-site, telephone, or electronic consultation.
  • Prepare clinic laboratories for COLA and CLIA validation surveys and facilitate surveys.
  • Coordinate and organize inspection information and documentation, including appropriate data-gathering mechanisms and procedures.
  • Identify gaps in understanding and provide in-service education when needed.
  • Evaluate the competency and proficiency of testing personnel, ensuring staff perform procedures and tasks and report results promptly and accurately.
  • Perform direct-observation competency assessments at required regulatory frequencies, including initial, semi-annual, and annual assessments.
  • Resolve technical problems and ensure corrective actions are taken when test systems deviate from established performance specifications.
  • Monitor specified quality indicators under laboratory leadership and provide staff with appropriate, timely feedback.
  • Support company financial goals through fiscal responsibility, including inventory management.
  • Represent laboratory services as a subject matter expert in cross-departmental presentations and related projects.
  • Maintain working knowledge of the role, regulatory standards, and organizational and departmental policies and procedures.
  • Support laboratory services with new clinical and pathology test offerings, technology enhancements, workflow processes, system changes, and analyzer or equipment upgrades.
  • Complete duties necessary to maintain laboratory compliance with state and federal regulatory agencies.
  • Comply with federal laws and regulations concerning patient care, patient rights, safety, confidentiality, billing, and collections.
  • Follow FCS and departmental policies and procedures, including IT policies and procedures and the Disaster Recovery Plan.
  • Work at any location as needed to meet company business needs and work overtime when given sufficient notice.
  • Perform other duties and projects as assigned.

Benefits

  • Tuition reimbursement
  • 401(k) match
  • Pet insurance
  • Legal insurance
  • Competitive salary and comprehensive benefits packages
  • Professional opportunities, career advancement, and training
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