Technical Advisor

Transcendia, Inc.•Richmond, IN

About The Position

The Technical Advisor develops operator skill levels, improves line performance, and resolves technical issues on converting equipment. The role combines hands-on training and coaching with real-time problem-solving to support safe, efficient, and high-quality production. The Technical Advisor works with operators, supervisors, maintenance, and engineering to address equipment and process issues, improve performance, and communicate best practices across shifts. The position is based in a manufacturing floor environment with exposure to heat, noise, and moving equipment. It requires standing, walking, and physically assisting on the line as needed, along with a flexible schedule supporting multiple shifts across 24/7 manufacturing operations. Success is measured by reduced downtime and scrap, improved operator competency and certification, faster startups and changeovers, and increased overall equipment efficiency.

Requirements

10 or more years of converting experience.
Strong understanding of converting equipment, materials, and processes.
Proven troubleshooting skills in a manufacturing environment.
Ability to train and coach employees in a hands-on setting.
Effective communication and leadership skills.
Problem-solving and root cause analysis skills.
Mechanical and process aptitude.
Diligence.
Ability to work in a fast-paced production environment.

Nice To Haves

Experience with converting or multi-layer systems.
Knowledge of material behavior.
Previous training or leadership experience.
Familiarity with lean manufacturing or continuous improvement methods.

Responsibilities

Train new and existing operators in converting processes, equipment operation, and safety procedures.
Provide hands-on, floor-based coaching to improve operator performance and consistency.
Develop and maintain training materials, SOPs, and work instructions.
Evaluate operator skill levels and recommend development plans.
Co-manage training binders with supervisors and team leads to drive progress.
Diagnose and resolve converting equipment issues, including quality defects, downtime, and process instability.
Analyze root causes of problems and implement corrective actions.
Support startups, changeovers, and product trials.
Optimize process parameters, including setup time and speed, for performance and quality.
Identify opportunities to improve efficiency, reduce scrap, and increase uptime.
Work with engineering and maintenance to implement process improvements.
Track and report metrics such as scrap rates, downtime, and throughput.
Ensure training and operations follow safety standards and company policies.
Promote a strong safety culture and proper use of PPE.
Assist in incident investigations and corrective actions.
Partner with supervisors, maintenance, and engineering teams.
Serve as a technical resource for operators and leadership.
Communicate issues, solutions, and best practices across shifts.