Technical Administrator/EDI Programmer Analyst

Flexfab•Hastings, MI

15d

About The Position

The Technical Administrator / EDI Programmer Analyst administers, develops, integrates, supports, and continuously improves Flexfab’s Infor Automotive Exchange environment. The role is the technical subject matter expert for automotive EDI, trading-partner connectivity, mapping, transaction reliability, and ERP EDI integration, and also supports Infor LN/LNCE enterprise applications, custom functionality, reporting, automation, PLM, and related business-process improvements. The position partners with Supply Chain, Customer Service, Logistics, Manufacturing, Finance, and IT teams across global operations. The role administers and optimizes Infor Automotive Exchange, including trading-partner profiles, document relationships, routing, validation, workflows, security, permissions, certificates, and audit controls. It coordinates with Infor Managed Services on provisioning, platform changes, support cases, and incident resolution; monitors transaction queues and connectivity; and maintains configuration records, procedures, recovery steps, change controls, support documentation, and operating standards. The analyst designs, builds, modifies, tests, documents, deploys, and maintains EDI maps, transformations, stylesheets, and customer-specific business rules. The role supports ANSI X12 transactions 810, 820, 830, 850, 855, 856, 860, 862, 864, 866, and 997, as well as EDIFACT messages DELFOR, DELJIT, DESADV, INVOIC, RECADV, ORDERS, and CONTRL. It leads trading-partner onboarding, certification, cutover, stabilization, and ongoing support, and interprets customer specifications, validates compliance requirements, coordinates testing, and resolves mapping or transmission defects before production deployment. The position maintains and troubleshoots integrations among Infor Automotive Exchange, Infor LN/LNCE, Infor OS, ION, Data Lake, APIs, BODs, XML, JSON, flat files, databases, and approved external systems. It supports automotive supply-chain transactions, analyzes and reprocesses failures, resolves mapping, communication, master-data, and ERP-interface issues, and provides Tier 2/3 support for production issues. It leads root-cause analysis and corrective action for production-impacting incidents and provides reasonable after-hours support for critical automotive manufacturing events. The role also supports Infor LN/LNCE users and assigned enterprise applications, PLM users, helpdesk requests, projects, testing, training, knowledge transfer, and continuous improvement. It prepares project updates, estimates, support cases, procedures, manuals, test plans, implementation plans, and training materials, and communicates progress and risks to stakeholders. The position works in normal office settings and periodically in manufacturing facilities. It supports planned changes, production cutovers, and critical after-hours events. Expected role allocation is 55–60% Infor Automotive Exchange/EDI, 20–25% ERP, LNCE, and integration support, 10–15% AE reporting, PLM, and automation, and approximately 10% user support, documentation, and projects. This position requires access to technical data subject to ITAR; only U.S. persons (citizens, lawful permanent residents, refugees, or asylees) are eligible.

Requirements

Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field, or equivalent relevant experience.
3–7 years of EDI or application-integration experience in a manufacturing environment, including hands-on automotive EDI administration, mapping, testing, onboarding, and troubleshooting.
Working expertise with Infor Automotive Exchange or a comparable automotive EDI platform.
Deep understanding of ANSI X12, EDIFACT, AS2, SFTP/FTPS, HTTPS, VAN connectivity, acknowledgments, automotive releases, JIT/JIS, sequencing, and ASN requirements.
Experience supporting ERP and integration technologies such as Infor LN/CloudSuite Automotive, Infor OS, ION, BODs, APIs, SQL, XML, JSON, and flat-file processing.
Strong analytical, troubleshooting, documentation, customer-service, and project-coordination skills.
Strong written and verbal communication skills.
Eligibility as a U.S. person (citizen, lawful permanent resident, refugee, or asylee), because the position requires access to technical data subject to ITAR.

Nice To Haves

Automotive OEM certification and customer-compliance experience.
Familiarity with AIAG guidance, labeling, serialization, release management, and shipping processes.
Experience supporting multi-plant operations across North America, Europe, Asia, and Mexico.
Experience with workflow automation, PLM, middleware, and structured change-management practices.

Responsibilities

Administer and optimize the Infor Automotive Exchange environment, including trading-partner profiles, document relationships, routing, validation, workflows, security, permissions, certificates, and audit controls.
Coordinate with Infor Managed Services on provisioning, style sheet or BOD modifications, platform changes, support cases, and incident resolution.
Monitor transaction queues, communication adapters, AS2/SFTP/FTPS/HTTPS/VAN connectivity, acknowledgments, logs, and services to maintain reliable production processing.
Maintain configuration records, procedures, recovery steps, change controls, support documentation, and operating standards.
Design, build, modify, test, document, deploy, and maintain EDI maps, transformations, stylesheets, and customer-specific business rules.
Lead trading-partner onboarding, certification, cutover, stabilization, and ongoing support for automotive OEMs, customers, suppliers, logistics providers, and VANs.
Interpret customer specifications, validate compliance requirements, coordinate testing, and resolve mapping or transmission defects before production deployment.
Maintain and troubleshoot integrations among Infor Automotive Exchange, Infor LN/LNCE, Infor OS, ION, Data Lake, APIs, BODs, XML, JSON, flat files, databases, and approved external systems.
Ensure reliable processing of forecasts, releases, schedules, sequencing, ASNs, acknowledgments, invoices, and related automotive supply-chain transactions.
Analyze and reprocess failed transactions; correct mapping, communication, master-data, and ERP-interface issues; and reconcile discrepancies between customer requirements and internal system data.
Provide Tier 2/3 support for missing releases, ASN rejections, sequencing issues, connectivity failures, translation errors, delayed transactions, and data mismatches.
Lead root-cause analysis and corrective action for production-impacting incidents and provide reasonable after-hours support for critical automotive manufacturing events.
Collaborate across global plants, functions, vendors, and time zones while protecting transaction integrity, security, compliance, and operational continuity.
Support Infor LN/LNCE users and assigned enterprise applications, working with business users and the Senior Global ERP Manager to define sustainable solutions.
Support PLM users by diagnosing application issues, coordinating escalation, documenting resolutions, and following issues through closure.
Provide timely helpdesk support for assigned applications, communicate status, escalate when needed, and verify successful resolution with users.
Prepare project status updates, effort and cost estimates, support cases, procedures, manuals, test plans, session implementation plans, and user training materials.
Monitor assigned issues and project actions; obtain updates from IT contacts, business sponsors, vendors, and subject-matter experts; and communicate progress and risks.
Support testing, training, knowledge transfer, continuous improvement, and other application administration, development, support, and project duties as assigned.
Maintain accurate and timely EDI processing, stable systems integrations, prompt incident resolution, and continuous process and system improvement.