EDI Analyst

WinCo Foods•Boise, ID

About The Position

The EDI Analyst develops, plans, implements, and communicates organizational strategies and initiatives for Electronic Data Interchange (EDI) systems. The role serves as a liaison among end users, IT Business Analysts, and IT Development Staff to implement applications and processes using EDI systems. It maintains and improves EDI-related systems and procedures, including development, change requests, and enterprise integration projects, while providing friendly and engaging service to internal and external customers. Other related work may be assigned. WinCo Foods is a growing grocery retailer with more than 140 supermarkets in 10 states and over 22,000 employee owners. The company describes its purpose as improving the lives of customers and employee owners by offering low prices, and highlights its employee ownership, medical plans, and tuition support. WinCo is committed to an inclusive environment in which employees are valued and respected.

Requirements

Bachelor’s degree in computer science, information systems, or a related field, plus five years of equivalent work experience in addition to the experience listed in the posting.
Five years of experience with IBM Gentran or enterprise-capable EDI software.
Experience supporting and troubleshooting EDI and data-transfer systems in an iSeries/AS400 environment.
Experience installing, configuring, and maintaining EDI and data-transfer systems.
Experience with data-transfer software and methods, such as IBM Gentran.
Experience with EDI standard formats such as ANSI X12 and EDIFACT, and with EDI translators.
Understanding of common data-transfer utilities and methods, including FTP, SFTP, FTPS, and AS2.
Basic understanding of network concepts and protocols.
Proficiency with Microsoft Office software, including Word, Excel, and Outlook.
Ability to provide friendly and engaging customer service to internal and external customers.
Ability to adapt to challenging situations and change, handle ambiguity, give constructive criticism, and work effectively with difficult coworkers and supervisors.
Excellent analytical, mathematical, and creative problem-solving skills, with attention to detail.
Ability to understand organizational goals and apply EDI solutions to business needs while balancing service quality, speed, and cost.
Initiative and self-direction, with the ability to remain productive across multiple projects and competing schedules, make sound decisions, and maintain composure in a fast-paced environment.
Effective oral and written communication skills for working with internal and external team members and customers at all levels.
Strong interpersonal and customer-service skills, including the ability to build and maintain rapport within the IT department and with its customers.
Ability to conduct in-depth research into EDI and data-transfer issues and products.
Hands-on hardware and software troubleshooting experience.
Ability to work independently and in a collaborative, team-oriented environment.
Ability to maintain efficiency and accuracy.
Ability to sit for extended periods.
Ability to perform all tasks with integrity and confidentiality.

Responsibilities

Maintain a friendly, enthusiastic customer-service atmosphere and provide service by telephone, email, and in person.
Lead, coordinate, and communicate strategies for key EDI processes and implementation improvements.
Participate in the design and review of applications and integration strategies for EDI systems.
Coordinate with IT teams and business units to ensure EDI system functionality, availability, reliability, and scalability meet business requirements.
Lead the design of system configurations, mapping, and management requirements for EDI-based transactions and processes.
Analyze and resolve complex EDI data-transmission and data-integrity problems.
Monitor EDI system performance and report EDI metrics.
Identify EDI integration opportunities and develop requirements to convert data to appropriate formats.
Perform data audits and quality-control measures to ensure data integrity.
Recommend, coordinate, and execute EDI system modifications to improve efficiency, reliability, and performance.
Establish and implement policies and procedures to ensure EDI system security.
Develop and maintain EDI process documentation, system documentation, and a knowledge base.
Research and recommend EDI-related software solutions supporting Accounting, Procurement, and Distribution systems.
Review and coordinate implementation of vendor-supplied EDI patches.
Perform other duties as assigned or needed.