EDI Analyst

WinCo Foods•Boise, ID

About The Position

The EDI Analyst develops, plans, implements, and communicates strategies and initiatives for the organization’s Electronic Data Interchange (EDI) systems. The role serves as a liaison among end users, IT Business Analysts, and IT Development Staff to implement applications and processes that use EDI systems. The analyst maintains and improves EDI-related systems and procedures, including development, change requests, and enterprise integration projects, while providing friendly and engaging service to internal and external customers.

Requirements

Bachelor’s degree in computer science, information systems, or a related field, plus five years of equivalent work experience in addition to the experience requirements listed.
Five years of experience with IBM Gentran or enterprise-capable EDI software.
Experience supporting and troubleshooting EDI and data-transfer systems in an iSeries/AS400 environment.
Experience installing, configuring, and maintaining EDI and data-transfer systems.
Experience with data-transfer software and methods, such as IBM Gentran.
Experience with EDI standard formats, including ANSI X12 and EDIFACT, and EDI translators.
Understanding of common data-transfer utilities and methods, including FTP, SFTP, FTPS, and AS2.
Basic understanding of network concepts and protocols.
Proficiency with Microsoft Office software, including Word, Excel, and Outlook.
Ability to provide friendly and engaging customer service to internal and external customers.
Ability to adapt and remain flexible in challenging situations and amid change and ambiguity; use constructive criticism and work effectively with difficult coworkers and supervisors.
Excellent analytical, mathematical, and creative problem-solving skills, with keen attention to detail.
Ability to understand organizational goals and apply EDI solutions to business needs while balancing service quality, speed, and cost.
Initiative and self-direction, with the ability to manage multiple projects and competing schedules, remain detail-oriented, make sound decisions, and maintain composure in a fast-paced environment.
Effective oral and written communication skills for working with internal and external team members and customers at all levels.
Strong interpersonal, relationship-building, and customer-service skills.
Ability to conduct in-depth research into EDI and data-transfer issues and products.
Hands-on hardware and software troubleshooting experience.
Ability to work independently and in a collaborative, team-oriented environment.
Ability to maintain efficiency and accuracy, perform tasks with integrity and confidentiality, and sit for extended periods.

Responsibilities

Maintain an atmosphere of friendly, enthusiastic customer service and provide service by telephone, email, and in person.
Lead, coordinate, and communicate strategies for key EDI processes and improvements.
Participate in the design and review of EDI applications and integration strategies.
Coordinate with IT teams and business units to ensure EDI system functionality, availability, reliability, and scalability meet business requirements.
Lead the design of system configurations, mappings, and management requirements for EDI transactions and processes.
Analyze and resolve complex EDI data transmission and data integrity problems.
Monitor EDI system performance and report EDI metrics.
Identify EDI integration opportunities and develop requirements for converting data to correct formats.
Perform data audits and quality-control measures to ensure data integrity.
Recommend, coordinate, and execute EDI system modifications to improve efficiency, reliability, and performance.
Establish and implement policies and procedures to ensure EDI system security.
Develop and maintain EDI process documentation, system documentation, and a knowledge base.
Research and recommend EDI-related software solutions supporting Accounting, Procurement, and Distribution systems.
Review and coordinate implementation of vendor-supplied EDI patches.
Perform other duties as assigned or needed.