Technical Account Manager

AWC, Inc.•Tulsa, OK

11d

About The Position

AWC is seeking a Technical Account Manager to work directly with technology partners, develop a deep understanding of their products, and collaborate with sales, engineering, service teams, and customers. The role focuses on understanding customer applications and identifying ways to implement technology improvements. The Technical Account Manager uses agile design and development methods to create value faster and helps project teams deliver on time and within budget. The candidate should be innovative, passionate, resourceful, and technically skilled. The role promotes and sells process instrumentation, valves, and related technology solutions and services. It also involves teaching customers technical concepts, troubleshooting process applications, demonstrating technologies, documenting best practices, and sharing knowledge with colleagues. AWC encourages continuous learning and career development in an inclusive, collaborative employee-owner environment.

Requirements

Bachelor’s degree in engineering or another technical discipline.
At least 5 years of hands-on technical experience.
Leadership experience as a team lead, mentor, or supervisor.
Entrepreneurial spirit and self-motivation.
Ability to see the big picture while managing execution details.
Curiosity, resourcefulness, ambition, and motivation to achieve results individually and contribute as a team member.
Technical skills and the ability to learn and understand technology partner products.

Responsibilities

Grow revenue through sales strategies for pressure, temperature, level, and flow instrumentation; quarter-turn valves; and control valves.
Work with inside sales, application engineers, and the service team to promote and sell technology solutions and service offerings.
Teach concepts ranging from basic pressure measurement to complex process control loops.
Troubleshoot existing process applications to help customers resume operations.
Work with technology partners to learn and implement technologies.
Demonstrate technologies to customers.
Document best practices and share them with colleagues.
Create and manage a complex schedule.
Help project teams execute and deliver as promised, on time, and within budget.
Understand customer applications and discuss how technology can be implemented to improve them.