Technical Account Manager

SGS•Santa Clara, CA

About The Position

SGS is seeking a technically credible account manager to build long-term customer relationships and create new business opportunities. The role combines account ownership with proactive business development, which is expected to account for approximately 30% of the work. The candidate should be able to discuss technologies such as PCIe, USB, and Ethernet with engineering customers, understand their needs, and connect them with appropriate testing or engineering services. This is not a hands-on test engineering position. The role involves managing and growing customer accounts, developing relationships across engineering, management, and procurement stakeholders, and identifying opportunities with existing and prospective customers. The account manager will understand product development cycles and translate technical requirements into testing, validation, compliance, interoperability, or engineering service opportunities. Travel to customer sites in the Bay Area and occasionally outside the region is required. The expected base salary is $120,000 to $140,000 per year. Actual compensation depends on skills, experience, and qualifications. The position is anticipated to close November 30, 2026.

Requirements

5–8 years of experience in technical sales, account management, business development, or a related customer-facing role in electronics, semiconductor, test and measurement, or engineering services.
Proven experience managing and growing technical customer accounts, including relationships with engineering teams, engineering management, and procurement or business stakeholders.
Demonstrated ability to identify and develop new business opportunities within existing and prospective accounts.
Working knowledge of high-speed digital interfaces such as PCIe, USB/USB4, HDMI, DisplayPort, and Ethernet.
Sufficient technical understanding to engage with engineering customers, understand product development and testing needs, and identify relevant business opportunities; hands-on test engineering experience is not required.
Ability to understand product development cycles and translate technical requirements into testing, validation, compliance, interoperability, or engineering service opportunities.
Strong communication and presentation skills for interacting with technical and business audiences.
Self-motivated, comfortable combining account ownership with proactive business development, and willing to travel to customer sites in the Bay Area and occasionally outside the region.
Ability to perform the job’s essential duties satisfactorily, with or without reasonable accommodations.

Nice To Haves

Sales or account management experience with a test laboratory, test and measurement equipment manufacturer, semiconductor company, or related engineering services organization.
Existing relationships or experience working with semiconductor, computing, data center, networking, automotive, or consumer electronics companies in Silicon Valley.
Familiarity with compliance and certification ecosystems such as PCI-SIG, USB-IF, Ethernet/IEEE, or other high-speed interface standards organizations.
Experience selling technical services or solutions involving electrical compliance testing, protocol testing, interoperability testing, validation, or high-speed signal integrity.
A demonstrated track record of growing existing accounts while developing new customers or new business within existing customers.
Experience in the test and measurement or independent testing laboratory industry, particularly familiarity with the Silicon Valley semiconductor and electronics ecosystem.

Responsibilities

Manage and grow technical customer accounts and relationships with engineering teams, engineering management, and procurement or business stakeholders.
Identify and develop new business opportunities within existing and prospective accounts; approximately 30% of the role is focused on business development and new opportunity creation.
Understand customer product development cycles and translate technical requirements into appropriate testing, validation, compliance, interoperability, or engineering service opportunities.
Engage effectively with engineering customers about technologies including PCIe, USB/USB4, HDMI, DisplayPort, and Ethernet.
Travel to customer sites within the Bay Area and occasionally outside the region as required.