Technical Account Manager

AWC Career•Tulsa, OK

About The Position

AWC is seeking a Technical Account Manager to support industrial automation and process technology solutions for manufacturing and utility operations. The role works directly with technology partners to develop product knowledge and collaborates with sales, engineering, service teams, and customers to understand applications and identify technology improvements. The Technical Account Manager helps project teams use agile design and development methods to deliver value while executing projects as promised, on time, and within budget. The role focuses on growing revenue for instrumentation and valve products through sales strategies, customer education, demonstrations, troubleshooting, and collaboration with internal teams and technology partners. The successful candidate is innovative, curious, resourceful, self-motivated, and able to manage a complex schedule, contribute independently, and work effectively as part of a team. AWC describes itself as an employee-owned company with a culture emphasizing inclusiveness, trust, mutual respect, continuous learning, and career development. Its team works with recognized technology brands to help engineering, reliability, and maintenance teams solve problems.

Requirements

  • Bachelor’s degree in engineering or another technical discipline.
  • Five years of hands-on technical experience.
  • Leadership experience as a team lead, mentor, or supervisor.
  • Entrepreneurial spirit and self-motivation.
  • Ability to see the big picture while managing execution details.
  • Ability to create and manage a complex schedule.
  • Technical skills and an innovative, curious, resourceful, and results-oriented approach.

Responsibilities

  • Grow revenue through sales strategies for pressure, temperature, level, and flow instrumentation, quarter-turn valves, and control valves.
  • Work with inside sales, application engineers, and the service team to promote and sell technology solutions and service offerings.
  • Teach customers concepts ranging from basic pressure measurement to complex process control loops.
  • Troubleshoot existing process applications to help customers resume operations.
  • Work with technology partners to learn and implement technologies.
  • Demonstrate technologies to customers.
  • Document best practices and share them with colleagues.
  • Manage a complex schedule and support project execution to deliver as promised, on time, and within budget.
  • Work with sales, engineering, technology partners, and customers to understand applications and discuss technology improvements.

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • 401(k) match
  • Competitive pay
  • Medical, dental, and vision insurance package
  • Life insurance
  • Paid time off and holiday pay
  • Career development opportunities
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