Technical Account Manager

AWC, Inc.•Oklahoma City, OK

11d

About The Position

As a Technical Account Manager at AWC, you will work directly with technology partners and develop a deep understanding of their products and applications. You will learn how account management teams help users define requirements, how engineering teams use agile design and development methods to create value faster, and how project teams deliver projects on time and within budget. The role is suited to an ambitious, curious, resourceful learner who can achieve results independently and contribute as part of a team. You will help key accounts implement technical solutions, partner with sales teams to deliver technology solutions, teach technical concepts, support a broad range of automation and control technologies, troubleshoot machines and networks, develop bills of material, demonstrate hardware and software, and document and share best practices. The position also calls for a self-starter who can manage a complex schedule.

Requirements

Two- or four-year technical degree; engineering preferred.
Five years of hands-on technical experience.
Leadership experience as a team lead, mentor, or supervisor.
Ability to see the big picture and manage execution details.

Responsibilities

Communicate how to implement technical solutions with key accounts.
Work with inside and outside sales teams to implement technology solutions.
Teach concepts ranging from basic electricity and motor control to SCADA database management and networking.
Provide technical support for PLC, I/O, HMI, SCADA, drives, synchronized motion control, networking, WiFi, radios, motor controls, control panel design, and power distribution.
Troubleshoot existing machines and networks to get customers back up and running.
Develop bills of material based on customer requirements.
Demonstrate hardware and software.
Document best practices and share them with colleagues.
Manage a complex schedule.