Technical Account Manager, Inside Sales - Food & Nutrition

IMCD Group B.V.

1d • Remote

About The Position

The Technical Account Manager, Inside Sales role blends technical expertise with sales acumen to manage client relationships, ensuring satisfaction by explaining complex products, solving technical issues, and identifying new sales opportunities within those accounts. This individual is accountable for executing sales functions in line with our Principal and Customer focused strategy, providing outstanding service, and driving business growth. IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today. Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

Requirements

• Bachelor’s degree required with a preferred area of study in Chemistry, Chemical Engineering, Materials Science, or related technical degree.
• 0-2 years technical, lab, customer support, or inside sales experience.
• Strong foundational product/application knowledge.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office (MS Excel and MS PowerPoint in particular).
• Strong time management skills and the ability to prioritize work.

Nice To Haves

• Experience selling chemical or technical products.
• Experience with distribution sales.
• Experience with Salesforce.

Responsibilities

• Maintain relationships with existing, core, and target customers at the required level to ensure the continuance of sales growth and customer satisfaction.
• Partner with Technical Account Managers, Principal Managers, and technical experts to identify upsell/cross-sell opportunities, generate new revenue, and expand existing accounts in designated territory.
• Respond promptly to all leads and write call reports.
• Address technical and business challenges, ensuring successful adoption and use of the product.
• Identify future revenue opportunities with new/existing customers, in conjunction with Regional or National Sales Manager.
• Identify and document decision makers, within customer/prospect organization, in order to start the sales process.
• Grows earnings per designated sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level