Tech Business Analyst III

Aflac, IncorporatedColumbus, GA
$97,000 - $127,000Hybrid

About The Position

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Requirements

  • Business Requirements
  • Business Processes
  • Cost Benefit Analysis
  • System Process Flows
  • Technical Use Case Preparation
  • Technical Requirements Definition
  • Flowchart Preparation
  • Data Entity-Relationship (ER) Diagramming
  • SDLC
  • Presentation skills
  • Technical Writing
  • Technical Communication
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Ability to work in a cross-functional team environment
  • Detail-oriented with strong organizational skills
  • Bachelor's Degree in Business Administration, Computer Science, Information Systems or a related field
  • 6+ years of relevant business systems analyst or related experience
  • Demonstrated experience in developing projects across all phases of the project life cycle; demonstrated experience in developing functional specifications, , user interface designs/wireframes
  • Advanced database skills with experience using MS Access, knowledge of how relational databases work
  • Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions
  • Or an equivalent combination of education and experience

Responsibilities

  • Communicates and presents complex technical concepts simply and effectively to nontechnical team members
  • Participates in identifying opportunities that impact business strategy and system performance
  • Works with business stakeholder to gather, document and analyze business requirements
  • Works with the business and Digital Services to identify inefficiencies in process and recommends solutions
  • Conducts systems analysis with a focus on technical process models and use cases
  • Provides testing support and analysis for resolution
  • Spearheads or leads business process modeling efforts to model complex current and future state business processes and performs gap analysis.
  • Serves as a project team member for projects of simple to moderate scope and complexity
  • Communicates technical concepts simply and effectively to non-technical team members
  • Identifies opportunities that impact business strategy and system performance
  • Conducts systems analysis with a focus on technical process models and use cases
  • Collects research on the competition in terms of best practices, business processes, and procedures; pays particular attention to market strategies and product development; makes recommendations for buy vs. build decisions
  • Mentors and develops junior team members into resources with higher skill sets.
  • Performs other duties as required

Benefits

  • medical
  • dental
  • vision coverage
  • prescription drug coverage
  • health care flexible spending
  • dependent care flexible spending
  • Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
  • 401(k) plans
  • annual bonuses
  • opportunity to purchase company stock
  • 11 paid holidays
  • up to 20 days PTO to be used for any reason
  • state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
  • other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being
  • adoption and parental leave
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