Business Analyst III

Guardian Life InsuranceBethlehem, PA
$68,970 - $113,310Hybrid

About The Position

The Business Analyst III partners with business and technology stakeholders to identify, analyze, and document business needs, ensuring the delivery of effective, compliant, and scalable system solutions. This role focuses on translating business requirements into clear functional specifications while supporting process improvement initiatives and system enhancements that align with Guardian’s enterprise objectives.

Requirements

  • 4 - 6+ years of business analysis experience.
  • Strong experience gathering and documenting business and functional requirements.
  • Knowledge of business process analysis, workflow documentation, and process improvement.
  • Experience supporting testing efforts, including test planning and user acceptance testing.
  • Strong analytical, problem-solving, and communication skills.
  • The ability to work with broad direction while exercising autonomy and accountability.
  • Experience serving as a resource or mentor to less experienced team members.

Responsibilities

  • Partner with business stakeholders to elicit, analyze, and document business and functional requirements that support strategic and operational goals.
  • Contribute to the design and improvement of business processes and procedures to enhance efficiency, accuracy, and user experience.
  • Develop and maintain comprehensive requirements and analysis artifacts, which includes: process flows and workflow diagrams, use cases, business rules, supporting specifications, system access matrices, configuration documentation, and setup data.
  • Support solution delivery by defining test scope, developing test scenarios, and participating in system and user acceptance testing.
  • Serve as a liaison between business partners and technology teams to ensure shared understanding of business processes, priorities, and requirements.
  • Participate in reviews of team deliverables to ensure quality, consistency, and adherence to Guardian documentation standards.
  • Communicate analysis findings and recommendations through clear, concise presentations and decision‑support materials.
  • Work independently on moderately complex initiatives and contribute to or lead defined components of larger or more complex projects.

Benefits

  • Skill-building
  • Leadership development
  • Philanthropic opportunities
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