Business Analyst III

SKYGEN•United States,

1d•$76,677 - $115,016•Remote

About The Position

This is a permanent, work-from-home opportunity for a Business Analyst III. The role involves collaborating with internal and external partners, utilizing business process knowledge to identify, document, analyze, and translate business requirements to address business problems and opportunities.

Requirements

Bachelor’s degree or combination of education and work experience equivalent.
5+ years of Business Analyst experience.
Ability to plan for contingencies and anticipate problems.
Ability to think analytically.
Ability to effectively listen and respond to internal and external customers’ needs.
Ability to effectively convey and receive ideas, information, and directions.
Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles.
Ability to display strong written and verbal communication skills.
Ability to remain organized despite multiple interruptions.
Ability to ask critical questions to assess needs and requirements.
Ability to explain complex concepts easily.
Ability to successfully meet timelines for project plans and manage time effectively.

Nice To Haves

Certified Business Analysis Professional
Certified Quality Technician
Certified Quality Engineer
Certified Quality Auditor
Knowledge of industry standards
Knowledge of SKYGEN’s proprietary software
Demonstrates competencies in a variety of quality philosophies, systems, and tools
Samurai certification in SKYGEN’S proprietary software

Responsibilities

Assists in the development and documentation of business requirements and/or business solutions to solve problems and issues related to business operations.
Audits and/or interviews stakeholders to create/document current business workflows and processes to assist the business in identifying areas of improvement.
Facilitates outreach on initiatives to external and internal stakeholders and clients, including recurring conference calls and/or participation in site visits.
Works with external and internal stakeholders to identify and prioritize requirements.
Works as an active member of the team to support tactical and strategic initiatives for the business.
Works with all respective stakeholders, coordinates testing (where appropriate) and training processes, and develops respective documentation and materials.
Analyzes requests from internal staff to determine the scope of the request and determine requirements to successfully complete the request.
Works collaboratively with key stakeholders to gain feedback and implement changes to finalize processes.
Communicates process changes effectively to key stakeholders so issues and solutions are understood.
Leads internal meetings with the stakeholders and communicates appropriate status, risks, and issues.
Effectively manages complex business challenges, tight deadlines, competing priorities, and interactions with the management team.
Prepares and implements various reports for operational areas to utilize on a go-forward basis to allow for appropriate management of processes.
Designs, documents, and performs test scenarios against system and custom processes to ensure accurate processes.
Participates in testing upgrades, documenting test results, and providing feedback appropriately.
Continually works with business to identify process improvements and assists with implementation of such improvements.
Completes trend analysis and tracking of data for business and the organization.
Partners with leaders to conduct root cause analysis.
Leads external meetings with the stakeholders and communicates appropriate status, risks, and issues.