Tech - Ambulatory Pharmacy

Cencora • Knoxville, TN

5d

About The Position

Supports pharmacy service operations by maintaining accurate processing, timely workflow progression, and consistent service delivery. The role coordinates order intake, documentation review, and transaction support to improve operational continuity and reduce delays. It maintains pharmacy records and service documentation and performs data entry to strengthen accuracy, traceability, and audit readiness. The position also supports inventory activities, supply movement, and material availability; resolves routine service issues and escalates complex exceptions; and collaborates with stakeholders to address workflow barriers and support patient and customer needs. It contributes to process improvement and standardization across pharmacy support services.

This job profile is a standardized, non-contractual reference description. Actual duties, responsibilities, reporting lines, working conditions, and other employment terms may vary according to business needs, local requirements, and operational practices. Applicable employment agreements, local terms, prior job descriptions, collective bargaining agreements, and mandatory local laws prevail where relevant.

Requirements

• High school diploma/GED or equivalent experience required.
• At least 2 years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required.

Nice To Haves

• Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred.

Responsibilities

• Support pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery.
• Coordinate order intake, documentation review, and transaction support activities to improve operational continuity and reduce processing delays.
• Maintain pharmacy records and service documentation and perform data entry to support accuracy, traceability, and audit readiness.
• Monitor inventory support activities, supply movement, and material availability to help sustain uninterrupted pharmacy operations.
• Resolve routine service issues and escalate complex exceptions for compliant handling and timely closure.
• Collaborate with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
• Contribute to process improvement and standardization efforts that enhance efficiency, quality controls, and readiness across pharmacy support services.

Benefits

• Medical, dental, and vision care.
• Wellness support addressing physical, emotional, financial, and social well-being.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, and mentorship opportunities.
• Employee resource groups and volunteer activities.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED