Tech - Ambulatory Pharmacy

Cencora • Knoxville, TN

6d

About The Position

Supports pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery. The role coordinates order intake, documentation review, and transaction support; maintains pharmacy records and service documentation; and supports data entry, inventory activities, and material availability. It resolves routine service issues and escalates complex exceptions, collaborates with stakeholders to support patient and customer needs, and contributes to process improvement and standardization efforts. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices.

Requirements

• High school diploma/GED or equivalent experience required.
• At least 2 years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required.

Nice To Haves

• Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred.

Responsibilities

• Support pharmacy service operations, accurate processing, timely workflow progression, and consistent service delivery.
• Coordinate order intake, documentation review, and transaction support activities.
• Maintain pharmacy records, service documentation, and data entry activities.
• Monitor inventory support activities, supply movement, and material availability.
• Resolve routine service issues and escalate complex exceptions.
• Collaborate with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
• Contribute to process improvement and standardization efforts that enhance efficiency, quality controls, and future readiness.

Benefits

• Medical, dental, and vision care
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• Training programs and professional development resources
• Mentorship programs
• Employee resource groups
• Volunteer activities

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED