About The Position
Natuvion is seeking a Teamlead SAP S/4HANA Customer Management & CRM to lead and develop its team while contributing hands-on to customer projects. The role focuses on supporting the shift from traditional SAP CRM and IS-U environments toward S/4HANA and modern customer experience solutions. The successful candidate will provide guidance on complex technology questions, lead team members’ professional and personal development, and continue delivering technical solutions for customers, particularly in the Utilities sector. The role combines technical SAP development, team leadership, transformation and migration work, stakeholder coordination, and the continued development and standardization of the team’s capabilities and solutions. Natuvion describes itself as a digital relocation company that moves business-critical data and processes between technology platforms, with more than 400 consultants and developers across Germany, Austria, Slovakia, the United States, and Australia. The position offers flexible working arrangements, including home-office contracts, flexible working hours, and the option to work remotely from elsewhere in Europe for up to three months per year. It is based in Germany, with offices in Walldorf, Berlin, Munich, and Leipzig; remote and hybrid arrangements are also listed.
Requirements
- Several years of professional experience in the SAP Customer Service and CRM environment.
- Good technical understanding of SAP CRM and customer service processes in Utilities.
- Knowledge of SAP solution development and customizing.
- Analytical thinking, customer and solution orientation, and strong communication skills.
- Ability to communicate confidently in German and English with customers, project teams, and stakeholders.
Nice To Haves
- Experience in or familiarity with the Utilities industry.
- Experience or a strong interest in S/4HANA transformations.
- Initial experience with professional and/or disciplinary leadership.
- Interest in developing and motivating employees and advancing as a team.
Responsibilities
- Develop SAP solutions using ABAP and ABAP OO, and deeply customize SAP Web UI components (BOL/GENIL).
- Provide professional and disciplinary leadership for the SAP Customer Management & CRM team and support employees’ professional and personal development.
- Support complex Customer Management transformation and migration projects, including transitions from traditional SAP CRM environments toward S/4HANA.
- Work closely with project management, business departments, and customers to coordinate technical requirements, solutions, and priorities.
- Continuously develop the team’s solutions and capabilities in SAP Customer Management & CRM, including standardization.
- Continue to contribute hands-on to technical work and solution development in customer projects.
Benefits
- Permanent employment.
- 30 days of annual leave.
- Home-office contract and flexible working hours.
- FlexWork option to work remotely from elsewhere in Europe for up to three months per year.
- Monthly budget for individually selected benefits from more than 50 options through emplu.
- Corporate Benefits offers.
- Bicycle and car leasing through salary conversion.
- Mental health benefit through Nilo, including 12 free annual sessions with psychologists and access to meditations and courses.
- Support for professional and personal development.
- Mentoring program for structured, personal onboarding.
- Modern equipment.
- Subsidized occupational pension provision.
- Capital-forming benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
