Team Supervisor - PRTF

KVC Health Systems•Webster Groves, MO

About The Position

The Team Supervisor provides engaging and inclusive leadership to maintain an emotionally and physically safe environment for patients and staff. Through observation, evaluation, and daily supervision of staff and clients, the Team Supervisor oversees active treatment and daily activities within the program to enhance treatment engagement and outcomes. The role manages direct care employees and supports their development, performance, and compliance with KVC and accrediting-body policies. The supervisor works with staff to ensure quality patient care, accurate documentation, safe staffing, and effective responses to incidents and emergencies. Additional duties may be assigned based on organizational needs and staff qualifications.

Requirements

High school diploma required.
Valid driver’s license and auto insurance required.
At least two years of direct care experience in a residential and/or psychiatric hospital environment, or at least two years of management experience, or a combination of management, education, and direct care experience.

Nice To Haves

Bachelor’s degree in Psychology, Sociology, Social Work/Services, Human Services, Education, Criminal Justice, Criminology, or a related field from an accredited college or university is preferred.
Intermediate skills in Microsoft Office Suite, including Word, Excel, and Outlook email.

Responsibilities

Achieve and maintain proficiency in KVC information systems, including My Avatar, Citrix, and UltiPro.
Achieve and maintain proficiency in KVC program curricula, including TST, PBIS, Resilience curriculum, SCM, and Ukeru.
Delegate tasks effectively and empower team members to improve their skills, confidence, knowledge, and communication.
Manage direct care employees, including orientation, ongoing training, oversight of responsibilities, approval of hours worked and PTO, policy compliance, progressive discipline, and performance evaluations.
Demonstrate appropriate care and provide constructive feedback to staff on care delivery, completion of responsibilities, and compliance with KVC’s Direct Care Guideline policy.
Ensure staff complete and submit proper documentation regarding patients’ progress toward treatment goals and the effectiveness of interventions.
Ensure incident reports are reported to the administrator on call and required documentation is completed before the end of the shift.
Keep staff informed of patients’ diagnoses, treatment needs, and safety issues through turnover and unit huddles.
Share responsibility with staff for safety, care, and treatment within the program.
Monitor and adjust staffing throughout the day according to available personnel and program needs.
Promote KVC’s trauma-informed treatment and culture.
Assess the patient environment to prevent harm from patients themselves, other patients, staff, or people outside the agency.
Serve in a leadership capacity on KVC’s interdisciplinary team, using logical reasoning, collaboration, and problem-solving skills.
Provide leadership and guidance during crisis intervention and emergency safety situations.
Perform additional duties as assigned based on organizational needs and staff qualifications.