Team Member

Bagel Brands • Roseville, MN

13d • Onsite

About The Position

The Team Member is the core of the Caribou Coffee experience, creating day-making experiences through exceptional guest service, hand-crafted beverages, and bringing Caribou’s purpose and values to life in every interaction. No previous experience is required. Team Members work across roles as needed, including barista and greeter, and help maintain a clean, organized, well-stocked coffeehouse while meeting quality and safety standards.

Requirements

• Must be at least 16 years of age.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as needed.
• Excellent customer service mindset.
• Ability to thrive in a fast-paced environment.
• Passion for coffee, hospitality, and being part of a team.

Nice To Haves

• Restaurant, retail, or guest service experience.

Responsibilities

• Deliver guest service that builds genuine connections through active listening, personal attention, and thoughtful interactions.
• Hand-craft beverages and prepare food according to standard recipes, customizing orders to guest preferences.
• Move confidently between barista, greeter, and other roles as the shift requires.
• Take orders and manage the cash drawer accurately while following cash-handling, safety, and security standards.
• Keep the coffeehouse clean, organized, and well-stocked in accordance with operating, quality, and safety standards.
• Anticipate guests’ and teammates’ needs and act without waiting to be asked.
• Make product recommendations based on product knowledge.
• Recognize which problems can be resolved independently and when to seek support from a leader.
• Take direction from leaders and balance multiple priorities.
• Arrive on time and ready for every scheduled shift, maintaining reliable attendance.
• Demonstrate Caribou’s Core Values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve with Love.
• Bring engaging energy to shifts and help make the experience fun for teammates and guests.
• Maintain a learner’s mindset and continually work to improve skills.
• Remain dependable and steady under pressure, asking for help when needed.
• Take ownership of the impact made on others.

Benefits

• Employee discount and free shift drink.
• Flexible schedule.
• Growth opportunities.
• Tips.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed