Team Member

Whistle Express Car Wash•Northglenn, CO

10d

About The Position

The Team Member (Associate) is a hands-on, fast-moving role supporting the customer experience and daily operations at a Whistle Express car wash. The work takes place around the lot, in the wash tunnel, and at the vacuum station. Team Members guide guests through the wash experience, support site operations, and help maintain a clean, safe, and efficient facility. The position is physical and involves working outdoors in various weather conditions. No experience is required; a structured 60-day certification program is provided.

Requirements

Take ownership and complete tasks without repeated direction.
Be curious and work to understand problems independently.
Bring a positive, team-first attitude and genuine commitment to doing the job well.
Be physically active and comfortable working outdoors in all kinds of weather.

Responsibilities

Provide excellent customer service with a friendly and professional attitude.
Support sales and membership growth through consistent processes and knowledgeable guidance.
Assist with member sign-ups, changes, and account management.
Follow company policies related to pricing and discounts.
Follow safety procedures and maintain a clean, organized wash area.
Assist with vehicle preparation, including identifying preexisting conditions.
Operate wash equipment safely and efficiently.
Communicate operational issues effectively with team members and management.
Engage professionally with customers to encourage a positive experience and Google reviews.
Manage member accounts, including cancellations and plan changes, and support the overall member experience.
Stock and organize detail centers to maintain accessibility and inventory accuracy.
Empty trash cans regularly and maintain clean work areas.
Maintain vacuum stations by checking for clogs and emptying canisters.
Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to maintain a clean and safe environment.
Maintain professional conduct and adhere to uniform standards.
Perform opening and closing duties.
Clean and maintain the tunnel for safety and operational efficiency.
Prepare towels and other materials needed for daily operations.