Loveland Team Member FT
About The Position
The Team Member supports car wash operations by safely preparing and guiding vehicles through the wash process, assisting guests, maintaining equipment and facility cleanliness, and completing shift duties. The role includes learning car wash equipment and property safety, providing vacuum service, supporting membership sales and management, helping train new team members, and following company policies and safety procedures. Team Members work in all weather conditions, remain on their feet throughout the day, and may lift up to 50 pounds. The position is eligible for cash and digital tips.
Requirements
- Ability to work in all weather conditions, including cold, heat, wet weather, rain, and snow.
- Ability to lift up to 50 pounds.
- Ability to remain on your feet 100% of the day and work outside.
- Attend mandatory training sessions and team meetings and cleaning.
- Follow company policies, procedures, safety standards, and codes of conduct.
Responsibilities
- Know property safety procedures and layouts, what vehicles or conditions should not be washed, tunnel equipment, and emergency-stop locations.
- Greet guests as they approach the car wash tunnel and guide and load vehicles safely according to vehicle size.
- Use the bug-prep gun, remove mud from wheel wells when appropriate, and perform vehicle safety inspections before washing.
- Make key adjustments to car wash equipment and communicate important vehicle information and equipment retractions to the crew.
- Handle tunnel incidents safely and effectively.
- Provide vacuum service and observe the vacuum area to support guest satisfaction.
- Participate in the nightly close-down checklist and learn to safely open and close the car wash with leadership.
- Engage with guests using the 4 Steps of Service, explain the three single-wash packages, inform retail guests about memberships, and present the company’s Difference.
- Train new team members using approved training modules and aid in member visit success rates.
- Support license plate recognition and RFID sticker reads, and maintain knowledge of membership management.
- Use the LEAP Conflict Resolution process.
- Complete daily shift reports documenting shift performance.
- Maintain a clean, organized car wash facility and assist with cleaning equipment, walls, trenches, vacuums, trash cans, and the lot.
- Learn backroom safety and equipment knowledge; use ladders safely and engage the emergency stop while cleaning.
- Follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
- Attend mandatory training sessions and team meetings and cleaning.
- Perform other duties assigned by management.
Benefits
- Eligible for cash and digital tips
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
